You receive an error message when you use the Windows Complete PC Restore program on the Windows Vista installation disc to restore a computer

You receive an error message when you use the Windows Complete PC Restore program on the Windows Vista installation disc to restore a computer

Article ID : 925762
Last Review : March 15, 2007
Revision : 2.4

SYMPTOMS

You use the Windows Complete PC Restore program in the Windows Recovery Environment utility on the Windows Vista installation disc. You try to restore a computer from a Windows Complete PC Backup and Restore image. Then, you receive the following error message:

System Recovery Option
This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows.

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CAUSE

This error may occur if you use the 32-bit version of the Windows Vista installation disc to run the Complete PC Restore program on a computer that is running the 64-bit version of Windows Vista. By default, the 64-bit operating system is selected in the list of installed operating systems.

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WORKAROUND

To work around this behavior, on the Select operating system page, select the blank space in the list under the Windows Vista operating system, and then click Next.

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APPLIES TO
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Ultimate
• Windows Vista Enterprise 64-bit edition
• Windows Vista Business 64-bit edition
• Windows Vista Home Premium 64-bit edition
• Windows Vista Home Basic 64-bit edition
• Windows Vista Ultimate 64-bit edition

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Keywords: 
kbtshoot kbexpertisebeginner kbprb KB925762

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Microsoft Knowledge Base Article

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