You may be unable to hear the audio from a newly connected USB audio device in Windows Media Player 11 in Windows Vista

You may be unable to hear the audio from a newly connected USB audio device in Windows Media Player 11 in Windows Vista

Article ID : 928596
Last Review : March 15, 2007
Revision : 1.3

SYMPTOMS

On a computer that is running Windows Vista, you may be unable to hear the audio from a newly connected USB audio device in Windows Media Player 11.

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WORKAROUND

To work around this problem, restart Windows Media Player 11.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

This problem occurs if the following conditions are true:

• The computer has speakers that are attached to the audio-out port.
• You connect a new USB audio device after you click Stop and before you click Play in Windows Media Player 11.

Under these conditions, you hear the audio only from the originally attached speakers until you restart Windows Media Player 11.

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APPLIES TO
• Windows Vista Enterprise 64-bit edition
• Windows Vista Home Basic 64-bit edition
• Windows Vista Home Premium 64-bit edition
• Windows Vista Ultimate 64-bit edition
• Windows Vista Business
• Windows Vista Business 64-bit edition
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Starter
• Windows Vista Ultimate
• Microsoft Windows Media Player 11

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Keywords: 
kbtshoot kbprb kbexpertisebeginner KB928596

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