You cannot view certificate information in Windows Internet Explorer 7 or in Certificate Manager after you successfully import a certificate on a Windows Vista-based computer

You cannot view certificate information in Windows Internet Explorer 7 or in Certificate Manager after you successfully import a certificate on a Windows Vista-based computer

Article ID : 932156
Last Review : March 25, 2008
Revision : 4.0
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SYMPTOMS

After you successfully import a certificate on a Windows Vista-based computer, you cannot view the certificate information in Windows Internet Explorer 7 or in Certificate Manager.

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CAUSE

This problem occurs if you do not have Read permissions for the following registry subkey:

HKEY_CURRENT_USER Software Microsoft SystemCertificates Root ProtectedRoots

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RESOLUTION

Download information

The following files are available for download from the MicrosoftDownload Center:

Update for Windows Vista
DownloadDownload the Update for Windows Vista (KB932156) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=7A0FF471-ACE1-4B82-8CD8-1529B9B03AEF)

Update for Windows Vista for x64-based Systems
DownloadDownload the Update for Windows Vista for x64-based Systems (KB932156) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=49CD3BDD-2B60-4480-86C3-3D0658F6704D)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (/Feedback.aspx?kbNumber=119591/) How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

For more information about how to resolve this problem, click the following article number to view the article in the Microsoft Knowledge Base:

942543 (/Feedback.aspx?kbNumber=942543/) You cannot view certificate information in Windows Internet Explorer 7 or in Certificate Manager if you use an unattended answer file to install Windows Vista

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How to resolve this problem by modifying the registry

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (/Feedback.aspx?kbNumber=322756/) How to back up and restore the registry in Windows

To resolve this problem, assign Read permissions for the ProtectedRoots registry key to the user who is currently logged on to the computer. To do this, follow these steps:

1. Click Start Start, type regedit in the Start Search box, and then click regedit.exe in the Programs list.

User If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

2. Locate and then right-click the following registry subkey:

HKEY_CURRENT_USER Software Microsoft SystemCertificates Root ProtectedRoots
3. Click Permissions.
4. Use one of the following methods:

• If the user who is currently logged on to the computer is listed in the Group or user names box, click the user’s name, click to select the Read check box in the Allow column, and then click OK.
• If the user who is currently logged on to the computer is not listed in the Group or user names box, follow these steps:

a. Click Add.
b. Type the name of the user who is currently logged on to the computer, and then click OK.
c. In the Group or user names box, select the user name, click to select the Read check box in the Allow column, and then click OK.
5. Exit Registry Editor.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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APPLIES TO
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate

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Keywords: 
kbbug kbexpertiseinter kbexpertisebeginner kbtshoot KB932156

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