You cannot use user names and passwords that are stored on a Windows Vista-based or Windows Server 2008-based client computer to connect to a server application that is hosted in a domain

Article ID: 954545 – Last Review: December 2, 2008 – Revision: 1.1

You cannot use user names and passwords that are stored on a Windows Vista-based or Windows Server 2008-based client computer to connect to a server application that is hosted in a domain

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SYMPTOMS

Considering the following scenario:

  • On a Windows Vista-based or Windows Server 2008-based computer, you are running a client application that must connect to a server application. For example, you are running a Microsoft SQL Server client, a Microsoft Internet Security and Acceleration (ISA) Server client, or a Microsoft Office Excel client.
  • The computer that hosts the client application is in a workgroup or in a different domain from the domain that hosts the server application.
  • On the client computer, you have stored the domain credentials in Credential Manager.

    Note You can use the Stored User Names and Passwords feature in Control Panel to store credentials.

In this case, the client application that has to obtain domain credentials from Credential Manager cannot connect to the server application in the domain.

For example, assume that you store the domain credentials of an authenticated user in Domain A on a Windows Vista-based computer. This computer is in a workgroup. In this example, when you open SQL Server Management Studio, and you try to connect to a SQL Server installation in Domain A, you receive an error message that resembles the following:

The user is not associated with a trusted SQL Server Connection

Note This issue does not occur on a Windows XP Service Pack 2 (SP2)-based computer.

CAUSE

When a Windows Vista-based or Windows Server 2008-based client application tries to authenticate credentials, it looks for the target domain name together with a port number. The credential should be stored in the following format:

Computer_Name.Domain_Name:Port_Number

For example, if you run a SQL Server client, you must store the following information:

Computer_Name.Domain_Name.com:1433

However, there is no provision to add :Port_Number in Credential Manager.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run one of the following:

  • Windows Vista with Service Pack 1
  • Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the Additional file information for Windows Server 2008 and for Windows Vista section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.

For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Ksecdd.sys 6.0.6001.22303 439,560 06-Nov-2008 13:00 x86
Lsasrv.dll 6.0.6001.22303 1,255,936 06-Nov-2008 12:59 x86
Lsasrv.mof Not Applicable 13,780 18-Dec-2007 21:23 Not Applicable
Lsass.exe 6.0.6001.22303 9,728 06-Nov-2008 12:58 x86
Secur32.dll 6.0.6001.22303 72,704 06-Nov-2008 12:59 x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Ksecdd.sys 6.0.6001.22303 514,312 06-Nov-2008 14:20 x64
Lsasrv.dll 6.0.6001.22303 1,692,160 06-Nov-2008 14:17 x64
Lsasrv.mof Not Applicable 13,780 18-Dec-2007 21:23 Not Applicable
Lsass.exe 6.0.6001.22303 11,264 06-Nov-2008 14:16 x64
Secur32.dll 6.0.6001.22303 94,208 06-Nov-2008 14:17 x64
Lsasrv.mof Not Applicable 13,780 18-Dec-2007 21:23 Not Applicable
Secur32.dll 6.0.6001.22303 76,800 06-Nov-2008 12:58 x86
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Ksecdd.sys 6.0.6001.22303 1,023,752 06-Nov-2008 14:11 IA-64
Lsasrv.dll 6.0.6001.22303 3,243,008 06-Nov-2008 13:58 IA-64
Lsasrv.mof Not Applicable 13,780 18-Dec-2007 21:23 Not Applicable
Lsass.exe 6.0.6001.22303 17,920 06-Nov-2008 13:52 IA-64
Secur32.dll 6.0.6001.22303 202,752 06-Nov-2008 14:05 IA-64
Lsasrv.mof Not Applicable 13,780 18-Dec-2007 21:23 Not Applicable
Secur32.dll 6.0.6001.22303 76,800 06-Nov-2008 12:58 x86

Additional file information for Windows Server 2008 and for Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name Package_for_kb954545_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,367
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,421
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,423
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,422
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name X86_4cf2c858cdbc8e4fd917d3e1ddc251ba_31bf3856ad364e35_6.0.6001.22303_none_8b5de90dd7128d36.manifest
File version Not Applicable
File size 691
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name X86_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22303_none_a6d72c3775e61e53.manifest
File version Not Applicable
File size 34,373
Date (UTC) 06-Nov-2008
Time (UTC) 13:22
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name Amd64_51353626366b29ac28d88f7599c2388a_31bf3856ad364e35_6.0.6001.22303_none_e8f406fb2983f52a.manifest
File version Not Applicable
File size 695
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Amd64_c029131f82d889c5550fcd1710cce83e_31bf3856ad364e35_6.0.6001.22303_none_f790d1b056060c45.manifest
File version Not Applicable
File size 1,032
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Amd64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22303_none_02f5c7bb2e438f89.manifest
File version Not Applicable
File size 34,461
Date (UTC) 06-Nov-2008
Time (UTC) 16:19
File name Package_for_kb954545_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,375
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,439
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,433
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,439
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,437
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Wow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22303_none_0d4a720d62a45184.manifest
File version Not Applicable
File size 21,959
Date (UTC) 06-Nov-2008
Time (UTC) 13:14
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name Ia64_49509fb92b15d99bf6c1dc0d69dfad51_31bf3856ad364e35_6.0.6001.22303_none_9ad06b7c424a0839.manifest
File version Not Applicable
File size 693
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Ia64_57926c6b34b96764b781280bcd5f6459_31bf3856ad364e35_6.0.6001.22303_none_64e03bda4a085703.manifest
File version Not Applicable
File size 1,030
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Ia64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22303_none_a6d8d02d75e4274f.manifest
File version Not Applicable
File size 34,398
Date (UTC) 06-Nov-2008
Time (UTC) 16:05
File name Package_for_kb954545_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,426
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,434
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,426
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Package_for_kb954545_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,433
Date (UTC) 06-Nov-2008
Time (UTC) 22:42
File name Wow64_microsoft-windows-lsa_31bf3856ad364e35_6.0.6001.22303_none_0d4a720d62a45184.manifest
File version Not Applicable
File size 21,959
Date (UTC) 06-Nov-2008
Time (UTC) 13:14

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

For more information about how to manage stored user names and passwords, click the following article number to view the article in the Microsoft Knowledge Base:

306541  (/Feedback.aspx?kbNumber=306541/ ) How to manage stored user names and passwords on a computer that is not in a domain in Windows XP

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684  (/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Service Pack 1, when used with:
    • Windows Vista Enterprise 64-bit Edition
    • Windows Vista Ultimate 64-bit Edition
    • Windows Vista Business
    • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe kbhotfixserver KB954545

 

Microsoft Knowledge Base Article

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