You cannot create a new mailbox or enable a mailbox in an Exchange Server 2007 environment on February 29, 2008

You cannot create a new mailbox or enable a mailbox in an Exchange Server 2007 environment on February 29, 2008

Article ID : 949893
Last Review : March 6, 2008
Revision : 1.0

SYMPTOMS

When you try to create a new mailbox or enable a mailbox in a Microsoft Exchange Server 2007 environment on February 29, 2008, you receive the following error message:

The Exchange server address list service failed to respond. This could be because of an address list or email address policy configuration error.

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WORKAROUND

To work around this problem, wait until midnight Coordinated Universal Time (UTC) March 1, 2008. Then, restart the Microsoft Exchange System Attendant service.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

If the Microsoft Exchange System Attendant service is started or restarted between midnight UTC February 29, 2008, and midnight UTC March 1, 2008, certain configuration data will not be initialized. This situation leads to the failure of any command that requires the Recipient Update Service, such as the new-mailbox command or the enable-mailbox command. Additionally, this situation generates the error message that is mentioned in the Symptoms section.

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APPLIES TO
• Microsoft Exchange Server 2007 Standard Edition
• Microsoft Exchange Server 2007 Enterprise Edition

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Keywords: 
kbtshoot kbexpertiseinter kbprb KB949893

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Microsoft Knowledge Base Article

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