You cannot change the settings for a file backup operation or use Windows Task Scheduler to change the defrag schedule in Windows Vista

You cannot change the settings for a file backup operation or use Windows Task Scheduler to change the defrag schedule in Windows Vista

Article ID : 939615
Last Review : July 19, 2007
Revision : 1.0
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SYMPTOMS

In Windows Vista, you may experience the following symptoms.

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Symptom 1

When you try to use Windows Task Scheduler to change the defrag schedule, you may receive the following error message:

Transaction support within the specified file system resource manager is not started or was shut down due to an error.

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Symptom 2

When you try to change the settings for a file backup operation, you may receive the following error message:

File backup could not save your automatic backup settings for the following reason:
Transaction support within the specified file system resource manager is not started or was shut down due to an error. (0x80071A91)

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CAUSE

These problems occur because of an error in the Transaction Manager.

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RESOLUTION

To resolve this problem, follow these steps:

1. Click Startthe, click All Programs, click Accessories, and then right-click Command Prompt.
2. Click Run as administrator.

User If you are prompted for an administrator password, type the password. If you are prompted for confirmation, click Continue.

3. At the command prompt, type the following command, and then press ENTER:

fsutil resource setautoreset true DriveLetter:

Note The DriveLetter placeholder represents the letter of the hard disk drive that contains the Windows system folder. By default, the drive letter is C.

4. Restart the computer.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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APPLIES TO
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Ultimate
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Ultimate 64-bit Edition

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Keywords: 
kbtshoot kbprb kbexpertiseinter KB939615

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