Why does my Outlook keep receiving duplicate messages?

There are a couple of situations which may cause Outlook to download duplicate messages:

How can I stop this situation?

The easiest and fastest solution to this problem is to log-in to the mail server via webmail and delete your mail message that is causing the problem – or all of them for a fresh start. (NOTE: make sure that you have downloaded your messages first)

Other things to prevent duplicate emails:

  • Download and install the latest Microsoft Office XP Service Pack and
    Patches. This is most easily done by accessing the link to Office Update from, http://windowsupdate.microsoft.com
  • Increase your server timeout settings to 10 minutes:  Tools|E-mail accounts
    View or change existing e-mail accounts
    Select the account corresponding to your ITS UNIX account
    Click the Change button.
    E-mail Accounts
    More Settings
    Internet E-mail Settings
    Outgoing Server
    My outgoing server (SMTP) requires authentication
    Use same settings as my incoming mail server
    Advanced
    Outgoing server (SMTP): 25
    This server requires a secure connection (SSL)
    Server Timeouts (Increase from 1 minute to 10 minutes)
  • Empty the Deleted Items folder only when Outlook is not checking e-mail in the background.
  • Configure Outlook so as not to check e-mail more frequently than ten minutes.
  • Configure Outlook to download complete Item including attachments.
    Tools|Send/Receive settings
    Define Send/Receive groups.
    Click to select the group name, and then click Edit.
    Under Accounts, click to select the POP3 account.
    Download complete Item including attachments.

You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image