When you use an XPS printer to print an XPS document on a Windows Vista-based computer, the XPS document is not correctly printed

When you use an XPS printer to print an XPS document on a Windows Vista-based computer, the XPS document is not correctly printed

Article ID : 948924
Last Review : April 18, 2008
Revision : 1.0
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SYMPTOMS

On a Windows Vista-based computer, an XML Paper Specification (XPS) printer driver is installed for an XPS printer. However, when you use the XPS printer to print an XPS document, the XPS document is not correctly printed.

This problem is more likely to occur when the XPS printer driver does not include any filters.

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CAUSE

This problem occurs because of a synchronization issue in the Print Spooler. When the Print Spooler creates an output XPS file, the XPS file is unexpectedly truncated.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit editions
File name File version File size Date Time Platform Service branch
Package_1_for_kb948924~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,965 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_2_for_kb948924~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,803 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_3_for_kb948924~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,790 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_4_for_kb948924~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,803 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,712 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,408 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,423 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 14-Mar-2008 19:12 Not Applicable Not Applicable
X86_18b06d7691d67e2915b678e79553fdcc_31bf3856ad364e35_6.0.6001.22136_none_456f6c8c08052b14.manifest Not Applicable 718 14-Mar-2008 19:12 Not Applicable Not Applicable
X86_6fd26583b34ab6e223e98b13ef62354b_31bf3856ad364e35_6.0.6000.20792_none_45635ed6d5d0a5ac.manifest Not Applicable 718 14-Mar-2008 19:12 Not Applicable Not Applicable
X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6000.20792_none_2e5f6d68aeec55db.manifest Not Applicable 12,648 14-Mar-2008 03:45 Not Applicable Not Applicable
X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6001.22136_none_308a8cbeabdea482.manifest Not Applicable 14,442 14-Mar-2008 03:47 Not Applicable Not Applicable
Localspl.dll 6.0.6000.20792 694,784 14-Mar-2008 03:21 x86 X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP
Localspl.dll 6.0.6001.22136 634,368 14-Mar-2008 03:23 x86 X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP
Windows Vista, 64-bit editions
File name File version File size Date Time Platform Service branch
Amd64_2cee8a3e47f80c1b22787cd6738c8939_31bf3856ad364e35_6.0.6000.20792_none_dda82390bb27804f.manifest Not Applicable 1,084 14-Mar-2008 19:12 Not Applicable Not Applicable
Amd64_ea978f6842554ff8587def72ae53706d_31bf3856ad364e35_6.0.6001.22136_none_fce421d99fc2d6f5.manifest Not Applicable 1,084 14-Mar-2008 19:12 Not Applicable Not Applicable
Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6000.20792_none_8a7e08ec6749c711.manifest Not Applicable 12,716 14-Mar-2008 04:04 Not Applicable Not Applicable
Amd64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6001.22136_none_8ca92842643c15b8.manifest Not Applicable 14,512 14-Mar-2008 04:19 Not Applicable Not Applicable
Package_1_for_kb948924~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,213 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_2_for_kb948924~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,049 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_3_for_kb948924~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,036 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_4_for_kb948924~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,049 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,722 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,416 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,431 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 14-Mar-2008 19:12 Not Applicable Not Applicable
X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6000.20792_none_2e5f6d68aeec55db.manifest Not Applicable 12,648 14-Mar-2008 03:45 Not Applicable Not Applicable
X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6001.22136_none_308a8cbeabdea482.manifest Not Applicable 14,442 14-Mar-2008 03:47 Not Applicable Not Applicable
Localspl.dll 6.0.6000.20792 834,560 14-Mar-2008 03:35 x64 AMD64_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP
Localspl.dll 6.0.6001.22136 788,480 14-Mar-2008 03:52 x64 AMD64_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP
Localspl.dll 6.0.6000.20792 694,784 14-Mar-2008 03:21 x86 X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP
Localspl.dll 6.0.6001.22136 634,368 14-Mar-2008 03:23 x86 X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP
Windows Vista, Itanium-based editions
File name File version File size Date Time Platform Service branch
Ia64_b68bbc87b2a5cc98e7b9e0d903fee73c_31bf3856ad364e35_6.0.6001.22136_none_37e0ee83a0f8c01a.manifest Not Applicable 1,082 14-Mar-2008 19:12 Not Applicable Not Applicable
Ia64_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6001.22136_none_308c30b4abdcad7e.manifest Not Applicable 14,458 14-Mar-2008 04:05 Not Applicable Not Applicable
Package_1_for_kb948924~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,044 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 14-Mar-2008 19:12 Not Applicable Not Applicable
Package_for_kb948924_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 14-Mar-2008 19:12 Not Applicable Not Applicable
X86_microsoft-windows-p..ooler-core-localspl_31bf3856ad364e35_6.0.6001.22136_none_308a8cbeabdea482.manifest Not Applicable 14,442 14-Mar-2008 03:47 Not Applicable Not Applicable
Localspl.dll 6.0.6001.22136 1,617,408 14-Mar-2008 03:38 IA-64 IA64_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP
Localspl.dll 6.0.6001.22136 634,368 14-Mar-2008 03:23 x86 X86_MICROSOFT-WINDOWS-P..OOLER-CORE-LOCALSP

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Home Basic
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Business 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Service Pack 1

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Keywords: 
kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB948924

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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