When you try to view another persons calendar in Outlook, the free/busy information is not available

When you try to view another person’s calendar in Outlook, the free/busy information is not available

Article ID : 953198
Last Review : June 3, 2008
Revision : 1.0

SYMPTOMS

When you try to view another person’s calendar in Microsoft Outlook 2002, in Office Outlook 2003, or in Office Outlook 2007, the free/busy information is not available. Instead, you see only hash marks.

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CAUSE

This issue can occur if the person has no meetings or events that are scheduled in the calendar during the date range that is published to the server. When a meeting or event is entered into the calendar during the published date range, you will see the free/busy information for the person.

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MORE INFORMATION

To view or set the date range that is published to the server, follow these steps:

1. In Outlook, click Options on the Tools menu.
2. On the Preferences tab, click Calendar Options.
3. In the Advanced Options section, click Free/Busy Options.
4. On the Permissions tab, click Other Free/Busy.
5. In the Options section, specify how many months to publish and how frequently to update the server.

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APPLIES TO
• Microsoft Office Outlook 2007
• Microsoft Office Outlook 2003
• Microsoft Outlook 2002 Standard Edition

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Keywords: 
kbtshoot kbexpertisebeginner kbprb KB953198

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Microsoft Knowledge Base Article

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