When you try to burn 7.8 GB of data or more to a DVD+R DL disc on a Windows Vista-based computer, the operation may fail even though the capacity of the disc has not been reached

When you try to burn 7.8 GB of data or more to a DVD+R DL disc on a Windows Vista-based computer, the operation may fail even though the capacity of the disc has not been reached

Article ID : 949466
Last Review : April 3, 2008
Revision : 1.0
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SYMPTOMS

When you try to burn 7.8 gigabytes (GB) of data or more to a DVD+R Dual Layer (DL) disc on a Windows Vista-based computer, the operation may fail. This problem may occur even though the capacity of the disc has not been reached. This issue may occur on some dual-layer DVD burners whose firmware performs a consistency check on the command length.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions
File name File version File size Date Time Platform
Package_1_for_kb949466~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,780 27-Mar-2008 16:46 Not Applicable
Package_2_for_kb949466~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,947 27-Mar-2008 16:46 Not Applicable
Package_3_for_kb949466~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,785 27-Mar-2008 16:46 Not Applicable
Package_4_for_kb949466~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,785 27-Mar-2008 16:46 Not Applicable
Package_5_for_kb949466~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,780 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_client_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,713 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,420 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpe~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,424 27-Mar-2008 16:46 Not Applicable
Update.mum Not Applicable 3,075 27-Mar-2008 16:46 Not Applicable
X86_4cbf03fcd5c71beb23501f585ed2e603_31bf3856ad364e35_6.0.6000.20801_none_8a37bec75189297a.manifest Not Applicable 700 27-Mar-2008 16:46 Not Applicable
X86_c7f968678b409738429c62e086ec871c_31bf3856ad364e35_6.0.6001.22144_none_fb6bffb6e1cb657a.manifest Not Applicable 700 27-Mar-2008 16:46 Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6000.20801_none_c1aed03b2e97ddc3.manifest Not Applicable 171,210 27-Mar-2008 04:22 Not Applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22144_none_c36cce292bdc2d56.manifest Not Applicable 171,210 27-Mar-2008 04:35 Not Applicable
Imapi2.dll 6.0.6000.20801 319,488 27-Mar-2008 03:52 x86
Imapi2.dll 6.0.6001.22144 320,512 27-Mar-2008 03:51 x86
Windows Vista, x64 versions
File name File version File size Date Time Platform
Amd64_36bdf0bd0c391c1f9a0aa0291ecbef43_31bf3856ad364e35_6.0.6001.22144_none_f00d1d40da4f6992.manifest Not Applicable 1,048 27-Mar-2008 16:46 Not Applicable
Amd64_39a4105b88359ddb85abdc9673f7db66_31bf3856ad364e35_6.0.6000.20801_none_fde2188f55b39469.manifest Not Applicable 704 27-Mar-2008 16:46 Not Applicable
Amd64_7af104a8cd014a088feba3495a03f15e_31bf3856ad364e35_6.0.6000.20801_none_5763b247ed27de71.manifest Not Applicable 1,048 27-Mar-2008 16:46 Not Applicable
Amd64_be7e607c1082fcc3f3f573a7e5f0bf09_31bf3856ad364e35_6.0.6001.22144_none_a9f41bd30f3be655.manifest Not Applicable 704 27-Mar-2008 16:46 Not Applicable
Amd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6000.20801_none_1dcd6bbee6f54ef9.manifest Not Applicable 171,234 27-Mar-2008 05:01 Not Applicable
Amd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22144_none_1f8b69ace4399e8c.manifest Not Applicable 171,234 27-Mar-2008 05:09 Not Applicable
Package_1_for_kb949466~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,790 27-Mar-2008 16:46 Not Applicable
Package_2_for_kb949466~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,177 27-Mar-2008 16:46 Not Applicable
Package_3_for_kb949466~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,013 27-Mar-2008 16:46 Not Applicable
Package_4_for_kb949466~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,013 27-Mar-2008 16:46 Not Applicable
Package_5_for_kb949466~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,790 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,723 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,428 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,432 27-Mar-2008 16:46 Not Applicable
Update.mum Not Applicable 3,097 27-Mar-2008 16:46 Not Applicable
Imapi2.dll 6.0.6000.20801 405,504 27-Mar-2008 04:07 x64
Imapi2.dll 6.0.6001.22144 405,504 27-Mar-2008 04:23 x64
Windows Vista, IA-64 versions
File name File version File size Date Time Platform
Ia64_01efee2799432bee2dbd488e22bcbeb5_31bf3856ad364e35_6.0.6001.22144_none_35d6dd716091c707.manifest Not Applicable 1,046 27-Mar-2008 16:46 Not Applicable
Ia64_c63858dd49129d16b173c624ca80e36e_31bf3856ad364e35_6.0.6001.22144_none_fcc8ed557294cc87.manifest Not Applicable 702 27-Mar-2008 16:46 Not Applicable
Ia64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6001.22144_none_c36e721f2bda3652.manifest Not Applicable 171,222 27-Mar-2008 05:20 Not Applicable
Package_1_for_kb949466~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,785 27-Mar-2008 16:46 Not Applicable
Package_2_for_kb949466~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,008 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 27-Mar-2008 16:46 Not Applicable
Package_for_kb949466_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 27-Mar-2008 16:46 Not Applicable
Update.mum Not Applicable 1,923 27-Mar-2008 16:46 Not Applicable
Imapi2.dll 6.0.6001.22144 860,672 27-Mar-2008 04:11 IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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APPLIES TO
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Starter
• Windows Vista Ultimate
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Service Pack 1

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Keywords: 
kbexpertisebeginner kbhotfixserver kbqfe KB949466

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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