When you dynamically add a system board on a Windows Server 2008-based computer, the driver for the system board processor does not work correctly

When you dynamically add a system board on a Windows Server 2008-based computer, the driver for the system board processor does not work correctly

Article ID : 949480
Last Review : March 27, 2008
Revision : 1.0
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SYMPTOMS

You perform the following operations on a PRIMEQUEST-based computer that is running Windows Server 2008:

• You create a partition that includes system board 0 and system board 1.
• You dynamically replace system board 1 by using another spare board (system board 2).
• You dynamically add system board 1 to the partition.

In this scenario, the processor driver for the processor on system board 1 does not work correctly. Additionally, an exclamation mark (!) may appear next to the device node of the processor in Device Manager.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

There are no prerequisites.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, 32-bit editions
File name File version File size Date Time Platform
Package_1_for_kb949480~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,802 17-Mar-2008 17:28 Not Applicable
Package_2_for_kb949480~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,969 17-Mar-2008 17:28 Not Applicable
Package_3_for_kb949480~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,807 17-Mar-2008 17:28 Not Applicable
Package_4_for_kb949480~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,807 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,421 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,423 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,429 17-Mar-2008 17:28 Not Applicable
X86_acpi.inf_31bf3856ad364e35_6.0.6001.22137_none_22f8f310e7377446.manifest Not Applicable 4,177 17-Mar-2008 17:31 Not Applicable
Acpi.sys 6.0.6001.22137 266,808 15-Mar-2008 03:41 x86
Battc.sys 6.0.6001.22137 28,216 15-Mar-2008 03:39 x86
Compbatt.sys 6.0.6001.22137 20,792 15-Mar-2008 03:39 Not Applicable
Errdev.sys 6.0.6001.22137 6,656 15-Mar-2008 01:05 x86
Wmiacpi.sys 6.0.6001.22137 11,264 15-Mar-2008 01:05 x86
Windows Server 2008, 64-bit editions
File name File version File size Date Time Platform
Amd64_acpi.inf_31bf3856ad364e35_6.0.6001.22137_none_7f178e949f94e57c.manifest Not Applicable 4,179 17-Mar-2008 17:36 Not Applicable
Package_1_for_kb949480~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,812 17-Mar-2008 17:28 Not Applicable
Package_2_for_kb949480~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,981 17-Mar-2008 17:28 Not Applicable
Package_3_for_kb949480~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,817 17-Mar-2008 17:28 Not Applicable
Package_4_for_kb949480~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,817 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,429 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,431 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,437 17-Mar-2008 17:28 Not Applicable
Acpi.sys 6.0.6001.22137 326,712 15-Mar-2008 04:13 x64
Battc.sys 6.0.6001.22137 30,776 15-Mar-2008 04:10 x64
Compbatt.sys 6.0.6001.22137 23,608 15-Mar-2008 04:10 x64
Errdev.sys 6.0.6001.22137 8,704 15-Mar-2008 01:38 x64
Wmiacpi.sys 6.0.6001.22137 14,336 15-Mar-2008 01:38 x64
Windows Server 2008 for Itanium-Based Systems
File name File version File size Date Time Platform
Ia64_acpi.inf_31bf3856ad364e35_6.0.6001.22137_none_22fa9706e7357d42.manifest Not Applicable 4,178 17-Mar-2008 17:28 Not Applicable
Package_1_for_kb949480~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,807 17-Mar-2008 17:28 Not Applicable
Package_2_for_kb949480~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,812 17-Mar-2008 17:28 Not Applicable
Package_3_for_kb949480~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,812 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,425 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 17-Mar-2008 17:28 Not Applicable
Package_for_kb949480_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 17-Mar-2008 17:28 Not Applicable
Acpi.sys 6.0.6001.22137 782,392 15-Mar-2008 03:59 IA-64
Battc.sys 6.0.6001.22137 45,624 15-Mar-2008 03:57 IA-64
Compbatt.sys 6.0.6001.22137 38,840 15-Mar-2008 03:57 Not Applicable
Errdev.sys 6.0.6001.22137 17,408 15-Mar-2008 01:16 IA-64
Wmiacpi.sys 6.0.6001.22137 28,672 15-Mar-2008 01:16 IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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APPLIES TO
• Windows Server 2008 for Itanium-Based Systems
• Windows Server 2008 Datacenter
• Windows Server 2008 Enterprise
• Windows Server 2008 Standard

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Keywords: 
kbexpertiseinter kbhotfixserver kbqfe KB949480

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Microsoft Knowledge Base Article

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