When you connect an eSATA device to a computer that is running Windows Vista with SP1, the device does not work as expected

When you connect an eSATA device to a computer that is running Windows Vista with SP1, the device does not work as expected

Article ID : 950186
Last Review : March 25, 2008
Revision : 1.0
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SYMPTOMS

When you connect an external SATA (eSATA) device to a computer that is running Windows Vista with Service Pack 1 (SP1), Windows Vista does not discover the newly connected device. Therefore, the device does not work as expected.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions
File name File version File size Date Time Platform
Package_1_for_kb950186_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,763 12-Mar-2008 22:05 Not Applicable
Package_1_for_kb950186~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 2,494 12-Mar-2008 22:05 Not Applicable
Package_2_for_kb950186_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,926 12-Mar-2008 22:05 Not Applicable
Package_2_for_kb950186~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 2,661 12-Mar-2008 22:05 Not Applicable
Package_3_for_kb950186_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,768 12-Mar-2008 22:05 Not Applicable
Package_3_for_kb950186~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 2,499 12-Mar-2008 22:05 Not Applicable
Package_4_for_kb950186_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,768 12-Mar-2008 22:05 Not Applicable
Package_4_for_kb950186~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 2,501 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client_1_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,348 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,412 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_0_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,402 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,404 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,423 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_0_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,406 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,412 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_0_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,403 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_bf~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,410 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 12-Mar-2008 22:05 Not Applicable
Update-bf.mum Not Applicable 3,006 12-Mar-2008 22:05 Not Applicable
Update.mum Not Applicable 3,077 12-Mar-2008 22:05 Not Applicable
X86_mshdc.inf_31bf3856ad364e35_6.0.6001.18034_none_dd1bb97e219e87cb.manifest Not Applicable 6,874 12-Mar-2008 22:08 Not Applicable
X86_mshdc.inf_31bf3856ad364e35_6.0.6001.22134_none_dda556493abc2795.manifest Not Applicable 6,874 12-Mar-2008 22:08 Not Applicable
Aliide.sys 1.2.0.0 17,464 19-Jan-2008 07:41 x86
Amdide.sys 6.0.6001.18000 17,976 19-Jan-2008 07:41 x86
Atapi.sys 6.0.6001.18034 21,560 12-Mar-2008 06:38 x86
Ataport.sys 6.0.6001.18000 110,136 19-Jan-2008 07:43 x86
Cmdide.sys 2.0.7.0 19,000 19-Jan-2008 07:41 x86
Intelide.sys 6.0.6001.18000 17,976 19-Jan-2008 07:41 x86
Msahci.sys 6.0.6001.18034 28,728 12-Mar-2008 06:38 x86
Pciide.sys 6.0.6001.18000 16,440 19-Jan-2008 07:41 x86
Pciidex.sys 6.0.6001.18000 45,112 19-Jan-2008 07:42 x86
Viaide.sys 5.1.3790.150 20,024 19-Jan-2008 07:41 x86
Aliide.sys 1.2.0.0 17,464 12-Mar-2008 06:24 x86
Amdide.sys 6.0.6001.22134 17,976 12-Mar-2008 06:24 x86
Atapi.sys 6.0.6001.22134 21,560 12-Mar-2008 06:24 x86
Ataport.sys 6.0.6001.22134 110,136 12-Mar-2008 06:29 x86
Cmdide.sys 2.0.7.0 19,000 12-Mar-2008 06:24 x86
Intelide.sys 6.0.6001.22134 17,976 12-Mar-2008 06:23 x86
Msahci.sys 6.0.6001.22134 28,728 12-Mar-2008 06:23 x86
Pciide.sys 6.0.6001.22134 16,440 12-Mar-2008 06:23 x86
Pciidex.sys 6.0.6001.22134 45,112 12-Mar-2008 06:21 x86
Viaide.sys 5.1.3790.150 20,024 12-Mar-2008 06:23 x86
Windows Vista, x64 versions
File name File version File size Date Time Platform
Amd64_mshdc.inf_31bf3856ad364e35_6.0.6001.18034_none_393a5501d9fbf901.manifest Not Applicable 6,876 12-Mar-2008 22:11 Not Applicable
Amd64_mshdc.inf_31bf3856ad364e35_6.0.6001.22134_none_39c3f1ccf31998cb.manifest Not Applicable 6,876 12-Mar-2008 22:11 Not Applicable
Package_1_for_kb950186_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,773 12-Mar-2008 22:05 Not Applicable
Package_1_for_kb950186~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,508 12-Mar-2008 22:05 Not Applicable
Package_2_for_kb950186_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,938 12-Mar-2008 22:05 Not Applicable
Package_2_for_kb950186~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,677 12-Mar-2008 22:05 Not Applicable
Package_3_for_kb950186_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,778 12-Mar-2008 22:05 Not Applicable
Package_3_for_kb950186~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,513 12-Mar-2008 22:05 Not Applicable
Package_4_for_kb950186_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,778 12-Mar-2008 22:05 Not Applicable
Package_4_for_kb950186~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,515 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client_1_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,356 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,420 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_0_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,410 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,412 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,431 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_0_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,414 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,420 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_0_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,411 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_bf~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,418 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 12-Mar-2008 22:05 Not Applicable
Update-bf.mum Not Applicable 3,028 12-Mar-2008 22:05 Not Applicable
Update.mum Not Applicable 3,099 12-Mar-2008 22:05 Not Applicable
Aliide.sys 1.2.0.0 18,488 12-Mar-2008 06:52 x64
Amdide.sys 6.0.6000.16386 15,976 02-Nov-2006 12:00 x64
Atapi.sys 6.0.6001.18034 22,584 12-Mar-2008 06:53 x64
Ataport.sys 6.0.6001.18000 124,472 19-Jan-2008 08:09 x64
Cmdide.sys 2.0.7.0 18,024 02-Nov-2006 12:00 x64
Intelide.sys 6.0.6001.18000 19,512 19-Jan-2008 08:07 x64
Msahci.sys 6.0.6001.18034 31,288 12-Mar-2008 06:53 x64
Pciide.sys 6.0.6000.16386 13,416 02-Nov-2006 12:00 x64
Pciidex.sys 6.0.6001.18000 51,256 19-Jan-2008 08:08 x64
Viaide.sys 5.1.3790.150 18,024 02-Nov-2006 12:00 x64
Aliide.sys 1.2.0.0 18,488 12-Mar-2008 06:55 x64
Amdide.sys 6.0.6001.22134 18,488 12-Mar-2008 06:55 x64
Atapi.sys 6.0.6001.22134 22,584 12-Mar-2008 06:55 x64
Ataport.sys 6.0.6001.22134 124,472 12-Mar-2008 06:57 x64
Cmdide.sys 2.0.7.0 20,536 12-Mar-2008 06:55 x64
Intelide.sys 6.0.6001.22134 19,512 12-Mar-2008 06:55 x64
Msahci.sys 6.0.6001.22134 31,288 12-Mar-2008 06:56 x64
Pciide.sys 6.0.6001.22134 16,440 12-Mar-2008 06:55 x64
Pciidex.sys 6.0.6001.22134 51,256 12-Mar-2008 06:56 x64
Viaide.sys 5.1.3790.150 20,536 12-Mar-2008 06:55 x64
Windows Vista, IA-64 versions
File name File version File size Date Time Platform
Ia64_mshdc.inf_31bf3856ad364e35_6.0.6001.18034_none_dd1d5d74219c90c7.manifest Not Applicable 6,297 12-Mar-2008 22:05 Not Applicable
Ia64_mshdc.inf_31bf3856ad364e35_6.0.6001.22134_none_dda6fa3f3aba3091.manifest Not Applicable 6,297 12-Mar-2008 22:05 Not Applicable
Package_1_for_kb950186_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,768 12-Mar-2008 22:05 Not Applicable
Package_1_for_kb950186~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,501 12-Mar-2008 22:05 Not Applicable
Package_2_for_kb950186_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,773 12-Mar-2008 22:05 Not Applicable
Package_2_for_kb950186~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,506 12-Mar-2008 22:05 Not Applicable
Package_3_for_kb950186_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,773 12-Mar-2008 22:05 Not Applicable
Package_3_for_kb950186~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,506 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_0_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,406 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,425 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,407 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,427 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_0_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,410 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,415 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,435 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_0_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,407 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv_bf~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,414 12-Mar-2008 22:05 Not Applicable
Package_for_kb950186_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 12-Mar-2008 22:05 Not Applicable
Update-bf.mum Not Applicable 2,372 12-Mar-2008 22:05 Not Applicable
Update.mum Not Applicable 2,423 12-Mar-2008 22:05 Not Applicable
Aliide.sys 1.2.0.0 22,072 19-Jan-2008 08:34 IA-64
Atapi.sys 6.0.6001.18034 38,456 12-Mar-2008 07:16 IA-64
Ataport.sys 6.0.6001.18000 307,768 19-Jan-2008 08:37 IA-64
Cmdide.sys 2.0.7.0 29,752 19-Jan-2008 08:34 IA-64
Intelide.sys 6.0.6001.18000 24,120 19-Jan-2008 08:34 IA-64
Msahci.sys 6.0.6001.18034 61,496 12-Mar-2008 07:10 IA-64
Pciide.sys 6.0.6001.18000 21,048 19-Jan-2008 08:34 IA-64
Pciidex.sys 6.0.6001.18000 111,672 19-Jan-2008 08:36 IA-64
Viaide.sys 5.1.3790.150 31,288 19-Jan-2008 08:34 IA-64
Aliide.sys 1.2.0.0 22,072 12-Mar-2008 06:45 IA-64
Atapi.sys 6.0.6001.22134 38,456 12-Mar-2008 06:45 IA-64
Ataport.sys 6.0.6001.22134 307,768 12-Mar-2008 06:47 IA-64
Cmdide.sys 2.0.7.0 29,752 12-Mar-2008 06:45 IA-64
Intelide.sys 6.0.6001.22134 24,120 12-Mar-2008 06:45 IA-64
Msahci.sys 6.0.6001.22134 61,496 12-Mar-2008 06:45 IA-64
Pciide.sys 6.0.6001.22134 21,048 12-Mar-2008 06:41 IA-64
Pciidex.sys 6.0.6001.22134 111,672 12-Mar-2008 06:41 IA-64
Viaide.sys 5.1.3790.150 31,288 12-Mar-2008 06:42 IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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APPLIES TO
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Starter
• Windows Vista Ultimate
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition

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Keywords: 
kbexpertisebeginner kbhotfixserver kbqfe KB950186

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