Vista Sync Center may corrupt offline folder cache

Article ID: 968791 – Last Review: March 9, 2009 – Revision: 1.0

Vista Sync Center may corrupt offline folder cache

Source: Microsoft Support

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Symptom

Consider this scenario. You use redirected folders in GPO or map a network path in a logon script and you make folders available offline in Windows Vista.  Some files may not be synchronized or you can open the files but cannot save them.

Cause

This behavior occurs under, but is not limited to, the following conditions:

 

The CSC Cache was corrupted because the Sync Center starts to synchronize the files and does not stopping even if you do not have the necessary permissions on the network path. Some files are synchronized, but you cannot make changes to the files. The Sync Center does not check the permissions on the root folder of a share that is mapped with deep net use. For example, permissions on the userhome folder for the mapping server userhome userhomedir are not checked.

Resolution

1.       Make sure that users have the necessary permissions on the network path and the folders.  In the example that was mentioned earlier the user needs “List Folder /Read” permission for the userhome folder.

2.       Reinitialize the CSC Cache, as described in the following section. 

 

Reinitialize the offline files cache and database

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

 

322756 (/Feedback.aspx?kbNumber=322756) How to back up and restore the registry in Windows

 

To reinitialize the offline folder cache in Windows Vista, follow these steps:

1.       Click Start, type regedit in the Start Search box, and then click regedit in the Programs list.

If you are prompted for an administrator password or confirmation, type your password or click Continue.

2.       Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services Csc Parameters

Note If the Parameters subkey does not exist, create it.  To do this, follow these steps:

a.       Click the following registry subkey:

HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services Csc

b.      On the Edit menu, point to New, and then click Key.

c.       Type Parameters, and then press ENTER.

3.       On the Edit menu, point to New, and then click DWORDValue.

4.       Type FormatDatabase, and then press ENTER.

5.       On the Edit menu, click Modify.

6.       Type 1 in the Value data box, and then click OK.

7.       Exit Registry Editor

8.       Restart the computer.

 

 

More Information

This behavior is by design.

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APPLIES TO
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Ultimate
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business 64-bit Edition
Keywords: 
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Microsoft Knowledge Base Article

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