Two or more cookie files exist for one Web site when you use Internet Explorer to visit a cookie-enabled Web site

Two or more cookie files exist for one Web site when you use Internet Explorer to visit a cookie-enabled Web site

Article ID : 944410
Last Review : May 9, 2008
Revision : 1.0
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SYMPTOMS

Consider the following scenario:

• User accounts in an Active Directory directory service domain are configured to use roaming profiles.
• The Delete cached copies of roaming profiles Group Policy setting is enabled
• On a computer in the domain, a user visits a cookie-enabled Web site, and then logs off the computer.
• The same user logs on to the computer again and then visits the same Web site again.

In this scenario, two or more cookie files for this Web site exist in the Temporary Internet Files folder. The names of the cookie files resemble the following:

• cookie:user@website[1].txt
• cookie:user@website[2].txt

However, there should be only one cookie file for this Web site.

Note This issue occurs in the following products:

• Windows Vista
• Windows XP
• Windows Server 2003
• Internet Explorer 6
• Windows Internet Explorer 7

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RESOLUTION

Service pack information for Windows Vista

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 (/Feedback.aspx?kbNumber=935791/) How to obtain the latest Windows Vista service pack

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Hotfix information for Windows Vista

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (/Feedback.aspx?kbNumber=322756/) How to back up and restore the registry in Windows

To use this hotfix, follow these steps:

1. Click Start, type regedit in the Start Search box, and then press ENTER.
2. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE SOFTWARE Microsoft Internet Explorer MAIN FeatureControl
3. On the Edit menu, point to New, and then click Key.
4. Type the following name, and then press ENTER:

FEATURE_COOKIE_URLCACHE_SKIP_CREATEDTIME_CHECK_KB944410
5. On the Edit menu, point to New, and then click DWORD Value.
6. Type iexplore.exe, and then press ENTER.
7. On the Edit menu, click Modify.
8. Type 1, and then click OK.
9. Exit Registry Editor.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit editions
File name File version File size Date Time Platform
Update.mum Not Applicable 2,033 14-Apr-2008 18:57 Not Applicable
X86_930c8e61f5953c9b44ac016a772004f9_31bf3856ad364e35_6.0.6000.20812_none_39fb38ab87a96c36.manifest Not Applicable 726 14-Apr-2008 18:57 Not Applicable
X86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_6.0.6000.20812_none_00838430bdd06c85.manifest Not Applicable 52,888 14-Apr-2008 08:40 Not Applicable
Jsproxy.dll 7.0.6000.20812 27,648 14-Apr-2008 08:22 x86
Wininet.dll 7.0.6000.20812 827,392 14-Apr-2008 08:25 x86
Wininetplugin.dll 1.0.0.1 64,512 14-Apr-2008 08:25 x86

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Service pack information for Windows XP

To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 (/Feedback.aspx?kbNumber=322389/) How to obtain the latest Windows XP service pack

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Hotfix information for Windows XP

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

To install this hotfix for Internet Explorer 7, you must have Windows XP Service Pack 2 installed.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (/Feedback.aspx?kbNumber=322756/) How to back up and restore the registry in Windows

To use this hotfix, follow these steps:

1. Click Start, click Run, type regedit, and then press ENTER.
2. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE SOFTWARE Microsoft Internet Explorer MAIN FeatureControl
3. On the Edit menu, point to New, and then click Key.
4. Type the following name, and then press ENTER:

FEATURE_COOKIE_URLCACHE_SKIP_CREATEDTIME_CHECK_KB944410
5. On the Edit menu, point to New, and then click DWORD Value.
6. Type iexplore.exe, and then press ENTER.
7. On the Edit menu, click Modify.
8. Type 1, and then click OK.
9. Exit Registry Editor.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Internet Explorer 7 for Windows XP with SP2, x86-based versions
File name File version File size Date Time Platform
Wininet.dll 7.0.6000.20815 827,392 23-Apr-2008 01:41 x86

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Hotfix information for Windows Server 2003

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

To install this hotfix, you must have Windows Server 2003 Service Pack 2 installed.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (/Feedback.aspx?kbNumber=322756/) How to back up and restore the registry in Windows

To use this hotfix, follow these steps:

1. Click Start, click Run, type regedit, and then press ENTER.
2. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE SOFTWARE Microsoft Internet Explorer MAIN FeatureControl
3. On the Edit menu, point to New, and then click Key.
4. Type the following name, and then press ENTER:

FEATURE_COOKIE_URLCACHE_SKIP_CREATEDTIME_CHECK_KB944410
5. On the Edit menu, point to New, and then click DWORD Value.
6. Type iexplore.exe, and then press ENTER.
7. On the Edit menu, click Modify.
8. Type 1, and then click OK.
9. Exit Registry Editor.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Interent Explorer 7 for Windows Server 2003 with SP2, x86-based versions
File name File version File size Date Time Platform
Wininet.dll 7.0.6000.20815 827,392 23-Apr-2008 08:00 x86
Interent Explorer 6 for Windows Server 2003 with SP2, x86-based versions
File name File version File size Date Time Platform
Wininet.dll 6.0.3790.4277 671,232 22-Apr-2008 22:57 x86

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Windows Vista
This problem was first corrected in Windows Vista Service Pack 1.

Windows XP
This problem was first corrected in Windows XP Service Pack 3.

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MORE INFORMATION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (/Feedback.aspx?kbNumber=322756/) How to back up and restore the registry in Windows

All cookie files that were created before you install the hotfix have to be manually removed if their entries are already missing from the Index.dat file. To clear cookies by running InetCPL.cpl from the desktop instead of by using an Iexplore.exe process, follow these steps:

1. Click Start, click Run, type regedit, and then press ENTER.
2. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE SOFTWARE Microsoft Internet Explorer MAIN FeatureControl
3. On the Edit menu, point to New, and then click Key.
4. Type the following name, and then press ENTER:

FEATURE_COOKIE_URLCACHE_SKIP_CREATEDTIME_CHECK_KB944410
5. On the Edit menu, point to New, and then click DWORD Value.
6. Type iexplore.exe, and then press ENTER.
7. On the Edit menu, click Modify.
8. Type 1, and then click OK.
9. On the Edit menu, point to New, and then click DWORD Value.
10. Type rundll32.exe, and then press ENTER.
11. On the Edit menu, click Modify.
12. Type 1, and then click OK.
13. Exit Registry Editor.

To enable the Delete cached copies of roaming profiles Group Policy setting, follow these steps:

1. Locate the Group Policy object (GPO) that you want to modify.
2. Expand Computer Configuration, expand Administrative Templates, expand System, and then expand User Profiles.
3. Double-click Delete cached copies of roaming profiles, and then click Enabled.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

260971 (/Feedback.aspx?kbNumber=260971/) Description of Cookies
278835 (/Feedback.aspx?kbNumber=278835/) How to delete cookie files in Internet Explorer 6 and Internet Explorer 7

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APPLIES TO
• Windows Internet Explorer 7 for Windows XP
• Windows Internet Explorer 7 for Windows Server 2003
• Windows Internet Explorer 7 in Windows Vista
• Microsoft Internet Explorer 6.0

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Keywords: 
kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB944410

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