The WMI Provider Host program may stop responding when you run a program that uses the Offline Files WMI Provider on a Windows Vista-based computer

The WMI Provider Host program may stop responding when you run a program that uses the Offline Files WMI Provider on a Windows Vista-based computer

Article ID : 935553
Last Review : August 29, 2007
Revision : 2.0
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SYMPTOMS

When you run a program that uses the Offline Files Windows Management Instrumentation (WMI) Provider on a Windows Vista-based computer, the WMI Provider Host program (Wmiprvse.exe) may stop responding.

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CAUSE

This problem occurs because of an error in the Cscobj.dll file.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

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Prerequisites

No prerequisites are required.

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Restart requirement

You do not have to restart the computer after you apply this hotfix.

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Hotfix replacement information

This hotfix does not replace any other hotfixes.

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File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions
File name File version File size Date Time Platform
Amd64_22d4579dd04ec108de29ac3526ecdfa6_31bf3856ad364e35_6.0.6000.20582_none_b971fe6b54fcd051.manifest Not applicable 1,074 20-Apr-2007 19:36 Not applicable
Amd64_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20582_none_e760344808df4d68.manifest Not applicable 91,214 20-Apr-2007 19:42 Not applicable
Update.mum Not applicable 2,018 20-Apr-2007 19:36 Not applicable
Wow64_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20582_none_f1b4de9a3d400f63.manifest Not applicable 87,541 20-Apr-2007 19:42 Not applicable
Cscobj.dll 6.0.6000.20582 214,528 20-Apr-2007 11:52 x64
Offlinefileswmiprovider.mof Not applicable 41,818 07-Jan-2007 05:41 Not applicable
Offlinefileswmiprovider_uninstall.mof Not applicable 41,818 07-Jan-2007 05:41 Not applicable
Cscobj.dll 6.0.6000.20582 129,536 20-Apr-2007 10:39 x86
Offlinefileswmiprovider.mof Not applicable 41,818 07-Jan-2007 05:41 Not applicable
Offlinefileswmiprovider_uninstall.mof Not applicable 41,818 07-Jan-2007 05:41 Not applicable
Windows Vista, x86-based versions
File name File version File size Date Time Platform
Update.mum Not applicable 1,776 20-Apr-2007 19:36 Not applicable
X86_799ca6c1a66a9fc33f7fab64056cb6b9_31bf3856ad364e35_6.0.6000.20582_none_1fd168cf15784226.manifest Not applicable 712 20-Apr-2007 19:36 Not applicable
X86_microsoft-windows-o..nefiles-extend-apis_31bf3856ad364e35_6.0.6000.20582_none_8b4198c45081dc32.manifest Not applicable 91,188 20-Apr-2007 19:38 Not applicable
Cscobj.dll 6.0.6000.20582 129,536 20-Apr-2007 10:39 x86
Offlinefileswmiprovider.mof Not applicable 41,818 07-Jan-2007 05:41 Not applicable
Offlinefileswmiprovider_uninstall.mof Not applicable 41,818 07-Jan-2007 05:41 Not applicable

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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REFERENCES

For more information about WMI, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa393964.aspx (http://msdn2.microsoft.com/en-us/library/aa393964.aspx)

For more information about WMI Provider, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms751442.aspx (http://msdn2.microsoft.com/en-us/library/ms751442.aspx)

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APPLIES TO
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business 64-bit Edition

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Keywords: 
kbqfe kbfixs kbpubtypekc kbexpertiseadvanced kbhotfixserver KB935553

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Microsoft Knowledge Base Article

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