The Play item and the AutoPlay item do not appear on the shortcut menu that is retrieved by the IShellFolder and IContextMenu interfaces on a Windows Vista-based computer

The Play item and the AutoPlay item do not appear on the shortcut menu that is retrieved by the IShellFolder and IContextMenu interfaces on a Windows Vista-based computer

Article ID : 949896
Last Review : April 2, 2008
Revision : 1.0
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SYMPTOMS

Consider the following scenario:

• On a Windows Vista-based computer, an application uses the IShellFolder interface and the IContextMenu interface to retrieve the shortcut menu for a removable media drive.
• There is a disc in the removable media drive.
• The application retrieves the menu after the system starts from a power-off (S5) state.

In this scenario, the Play and AutoPlay items do not appear on the shortcut menu that the application retrieves.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 (/Feedback.aspx?kbNumber=935791/) How to obtain the latest Windows Vista service pack

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista with Service Pack 1, x86-based versions
File name File version File size Date Time Platform
Package_1_for_kb949896~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,775 20-Mar-2008 18:15 Not Applicable
Package_2_for_kb949896~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,942 20-Mar-2008 18:15 Not Applicable
Package_3_for_kb949896~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,780 20-Mar-2008 18:15 Not Applicable
Package_4_for_kb949896~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,780 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,421 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,423 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,429 20-Mar-2008 18:15 Not Applicable
X86_d2eb681f2364126aed800fafc4f27176_31bf3856ad364e35_6.0.6001.22140_none_0432da676d2f72b2.manifest Not Applicable 695 20-Mar-2008 18:15 Not Applicable
X86_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22140_none_6c8787f92b39fd4d.manifest Not Applicable 904,299 20-Mar-2008 06:05 Not Applicable
Shell32.dll 6.0.6001.22140 11,581,440 20-Mar-2008 05:20 x86
Windows Vista with Service Pack 1, x64-based versions
File name File version File size Date Time Platform
Amd64_4bb4d320ca31213fdf1485b273272047_31bf3856ad364e35_6.0.6001.22140_none_34dbfae5af2970d2.manifest Not Applicable 1,040 20-Mar-2008 18:15 Not Applicable
Amd64_c72636496caf342155228ec15f6a80ec_31bf3856ad364e35_6.0.6001.22140_none_3f641b525c8df8f2.manifest Not Applicable 699 20-Mar-2008 18:15 Not Applicable
Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22140_none_c8a6237ce3976e83.manifest Not Applicable 906,231 20-Mar-2008 06:56 Not Applicable
Package_1_for_kb949896~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,785 20-Mar-2008 18:15 Not Applicable
Package_2_for_kb949896~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,169 20-Mar-2008 18:15 Not Applicable
Package_3_for_kb949896~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,005 20-Mar-2008 18:15 Not Applicable
Package_4_for_kb949896~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,005 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,429 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,431 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,437 20-Mar-2008 18:15 Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22140_none_d2facdcf17f8307e.manifest Not Applicable 899,202 20-Mar-2008 05:59 Not Applicable
Shell32.dll 6.0.6001.22140 12,896,768 20-Mar-2008 05:46 x64
Shell32.dll 6.0.6001.22140 11,581,440 20-Mar-2008 05:20 x86
Windows Vista with Service Pack 1, Itanium-based versions
File name File version File size Date Time Platform
Ia64_79fcf6050ab96ae51157a2a01b8afb61_31bf3856ad364e35_6.0.6001.22140_none_928e4c17c7551ac1.manifest Not Applicable 1,038 20-Mar-2008 18:15 Not Applicable
Ia64_969b831a8116de64d75ca1a1ae466a34_31bf3856ad364e35_6.0.6001.22140_none_e484e798196d5fa8.manifest Not Applicable 697 20-Mar-2008 18:15 Not Applicable
Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22140_none_6c892bef2b380649.manifest Not Applicable 906,144 20-Mar-2008 06:17 Not Applicable
Package_1_for_kb949896~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,780 20-Mar-2008 18:15 Not Applicable
Package_2_for_kb949896~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,000 20-Mar-2008 18:15 Not Applicable
Package_3_for_kb949896~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 2,000 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,425 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 20-Mar-2008 18:15 Not Applicable
Package_for_kb949896_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 20-Mar-2008 18:15 Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22140_none_d2facdcf17f8307e.manifest Not Applicable 899,202 20-Mar-2008 05:59 Not Applicable
Shell32.dll 6.0.6001.22140 19,075,584 20-Mar-2008 05:36 IA-64
Shell32.dll 6.0.6001.22140 11,581,440 20-Mar-2008 05:20 x86

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WORKAROUND

To work around this problem, eject the disc from the removable media drive, and then reinsert it.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Enterprise
• Windows Vista Ultimate
• Windows Vista Business
• Windows Vista Business 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Enterprise 64-bit Edition

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Keywords: 
kbexpertiseadvanced kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB949896

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


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