The IPMI SEL viewer utility is incorrectly disabled in Windows Server 2008 if the BMC interrupt is enabled in BIOS

The IPMI SEL viewer utility is incorrectly disabled in Windows Server 2008 if the BMC interrupt is enabled in BIOS

Article ID : 949425
Last Review : March 11, 2008
Revision : 1.0
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SYMPTOMS

The Intelligent Platform Management Interface (IPMI) System Event Log (SEL) viewer utility is incorrectly disabled in Windows Server 2008 if the baseboard management controller (BMC) interrupt is enabled in BIOS. After the IPMI SEL viewer utility is disabled, no error information is logged if hardware failure occurs. This issue may cause problems for hardware vendors that depend on the IPMI SEL viewer utility to troubleshoot hardware issues.

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CAUSE

This issue occurs only if the BMC interrupt feature is enabled. The IPMI driver (Ipmidrv.sys) enables the BMC interrupt feature by sending the Set BMC Global Enables command. This command also disables the SEL viewer utility. When the SEL viewer utility is disabled, BMC does not log any errors when a hardware failure occurs.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2008 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires that you have Windows Server 2008 installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, x86-based versions
File name File version File size Date Time Platform
Ipmidrv.inf Not Applicable 4,920 26-Feb-2008 00:45 Not Applicable
Ipmidrv.sys 6.0.6001.22122 64,512 26-Feb-2008 03:11 x86
Windows Server 2008, x64-based versions
File name File version File size Date Time Platform
Ipmidrv.inf Not Applicable 4,944 26-Feb-2008 00:47 Not Applicable
Ipmidrv.sys 6.0.6001.22122 76,288 26-Feb-2008 03:44 x64
Windows Server 2008, Itanium-based versions
File name File version File size Date Time Platform
Ipmidrv.inf Not Applicable 4,932 26-Feb-2008 00:45 Not Applicable
Ipmidrv.sys 6.0.6001.22122 161,792 26-Feb-2008 03:35 IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

The IPMI server management system is defined by Intel together with a consortium of promoters. This consortium also includes Dell, Hewlett-Packard (HP), and NEC. IPMI provides server monitoring and management features.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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APPLIES TO
• Windows Server 2008 Standard
• Windows Server 2008 Enterprise
• Windows Server 2008 Datacenter
• Windows Server 2008 for Itanium-Based Systems

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Keywords: 
kbhotfixserver kbqfe kbexpertiseinter KB949425

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