The floppy disk drive lights and the CD drive or DVD drive lights flash unexpectedly when you use the Win32_EncryptableVolume WMI class to check whether drives are encrypted on a Windows Vista-based computer

The floppy disk drive lights and the CD drive or DVD drive lights flash unexpectedly when you use the Win32_EncryptableVolume WMI class to check whether drives are encrypted on a Windows Vista-based computer

Article ID : 952009
Last Review : May 26, 2008
Revision : 1.2
On This Page

SYMPTOMS

On a Windows Vista-based computer, when you use the Win32_EncryptableVolume Windows Management Instrumentation (WMI) class to check whether drives are encrypted, the floppy disk drive lights and the CD drive or DVD drive lights flash unexpectedly during the query process. This issue occurs even when you explicitly specify the drives to query.

Note The Win32_EncryptableVolume WMI provider class represents an area of storage on a hard disk that can be protected by using BitLocker Drive Encryption. Only NTFS volumes can be encrypted.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

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Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 installed on the computer.

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Restart requirement

You do not have to restart the computer after you apply this hotfix.

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Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

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Registry information

To use this hotfix, you do not have to make any changes to the registry.

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File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista with SP1, x86-based versions
File name File version File size Date Time Platform
Package_1_for_kb952009~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,933 13-May-2008 22:48 Not Applicable
Package_2_for_kb952009~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,774 13-May-2008 22:48 Not Applicable
Package_3_for_kb952009~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,774 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,405 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,409 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 13-May-2008 22:48 Not Applicable
Update.mum Not Applicable 2,325 13-May-2008 22:48 Not Applicable
X86_30621009495f5674ed8ee99c949875f5_31bf3856ad364e35_6.0.6001.22177_none_802d9302f2f579e1.manifest Not Applicable 705 13-May-2008 22:48 Not Applicable
X86_microsoft-windows-securestartup-wmi_31bf3856ad364e35_6.0.6001.22177_none_60c7452f9e9f2f24.manifest Not Applicable 13,713 13-May-2008 04:13 Not Applicable
Win32_encryptablevolume.dll 6.0.6001.22177 131,072 13-May-2008 03:18 x86
Win32_encryptablevolume.mof Not Applicable 10,851 18-Dec-2007 21:34 Not Applicable
Win32_encryptablevolumeuninstall.mof Not Applicable 363 18-Dec-2007 21:34 Not Applicable
Windows Vista with SP1, x64-based versions
File name File version File size Date Time Platform
Amd64_31acc281f6fe41f631278cea3d864229_31bf3856ad364e35_6.0.6001.22177_none_5ca8c4b5f9bbf773.manifest Not Applicable 709 13-May-2008 22:48 Not Applicable
Amd64_microsoft-windows-securestartup-wmi_31bf3856ad364e35_6.0.6001.22177_none_bce5e0b356fca05a.manifest Not Applicable 13,733 13-May-2008 05:32 Not Applicable
Package_1_for_kb952009~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,945 13-May-2008 22:48 Not Applicable
Package_2_for_kb952009~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,784 13-May-2008 22:48 Not Applicable
Package_3_for_kb952009~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,784 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,413 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,417 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 13-May-2008 22:48 Not Applicable
Update.mum Not Applicable 2,341 13-May-2008 22:48 Not Applicable
Win32_encryptablevolume.dll 6.0.6001.22177 141,824 13-May-2008 03:45 x64
Win32_encryptablevolume.mof Not Applicable 10,851 18-Dec-2007 21:34 Not Applicable
Win32_encryptablevolumeuninstall.mof Not Applicable 363 18-Dec-2007 21:34 Not Applicable
Windows Vista with SP1, Itanium-based versions
File name File version File size Date Time Platform
Ia64_70eca5da650ca74884223e0bd76b10e6_31bf3856ad364e35_6.0.6001.22177_none_f04dea319e93dfec.manifest Not Applicable 707 13-May-2008 22:48 Not Applicable
Ia64_microsoft-windows-securestartup-wmi_31bf3856ad364e35_6.0.6001.22177_none_60c8e9259e9d3820.manifest Not Applicable 13,723 13-May-2008 05:31 Not Applicable
Package_1_for_kb952009~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,779 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,413 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 13-May-2008 22:48 Not Applicable
Update.mum Not Applicable 1,409 13-May-2008 22:48 Not Applicable
Win32_encryptablevolume.dll 6.0.6001.22177 332,800 13-May-2008 03:46 IA-64
Win32_encryptablevolume.mof Not Applicable 10,851 18-Dec-2007 21:34 Not Applicable
Win32_encryptablevolumeuninstall.mof Not Applicable 363 18-Dec-2007 21:34 Not Applicable

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information about the Win32_EncryptableVolume WMI class, visit the following Microsoft Web site:

http://msdn.microsoft.com/en-us/library/aa376483(VS.85).aspx (http://msdn.microsoft.com/en-us/library/aa376483(VS.85).aspx)

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate

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Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB952009

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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The floppy disk drive lights and the CD drive or DVD drive lights flash unexpectedly when you use the Win32_EncryptableVolume WMI class to check whether drives are encrypted on a Windows Vista-based computer

The floppy disk drive lights and the CD drive or DVD drive lights flash unexpectedly when you use the Win32_EncryptableVolume WMI class to check whether drives are encrypted on a Windows Vista-based computer

Article ID : 952009
Last Review : May 26, 2008
Revision : 1.1
On This Page

SYMPTOMS

On a Windows Vista-based computer, when you use the Win32_EncryptableVolume Windows Management Instrumentation (WMI) class to check whether drives are encrypted, the floppy disk drive lights and the CD drive or DVD drive lights flash unexpectedly during the query process. This issue occurs even when you explicitly specify the drives to query.

Note The Win32_EncryptableVolume WMI provider class represents an area of storage on a hard disk that can be protected by using BitLocker Drive Encryption. Only NTFS volumes can be encrypted.

Back to the top

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Back to the top

Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 installed on the computer.

Back to the top

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Back to the top

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Back to the top

Registry information

To use this hotfix, you do not have to make any changes to the registry.

Back to the top

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista with SP1, x86-based versions
File name File version File size Date Time Platform
Package_1_for_kb952009~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,933 13-May-2008 22:48 Not Applicable
Package_2_for_kb952009~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,774 13-May-2008 22:48 Not Applicable
Package_3_for_kb952009~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,774 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,405 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,409 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,430 13-May-2008 22:48 Not Applicable
Update.mum Not Applicable 2,325 13-May-2008 22:48 Not Applicable
X86_30621009495f5674ed8ee99c949875f5_31bf3856ad364e35_6.0.6001.22177_none_802d9302f2f579e1.manifest Not Applicable 705 13-May-2008 22:48 Not Applicable
X86_microsoft-windows-securestartup-wmi_31bf3856ad364e35_6.0.6001.22177_none_60c7452f9e9f2f24.manifest Not Applicable 13,713 13-May-2008 04:13 Not Applicable
Win32_encryptablevolume.dll 6.0.6001.22177 131,072 13-May-2008 03:18 x86
Win32_encryptablevolume.mof Not Applicable 10,851 18-Dec-2007 21:34 Not Applicable
Win32_encryptablevolumeuninstall.mof Not Applicable 363 18-Dec-2007 21:34 Not Applicable
Windows Vista with SP1, x64-based versions
File name File version File size Date Time Platform
Amd64_31acc281f6fe41f631278cea3d864229_31bf3856ad364e35_6.0.6001.22177_none_5ca8c4b5f9bbf773.manifest Not Applicable 709 13-May-2008 22:48 Not Applicable
Amd64_microsoft-windows-securestartup-wmi_31bf3856ad364e35_6.0.6001.22177_none_bce5e0b356fca05a.manifest Not Applicable 13,733 13-May-2008 05:32 Not Applicable
Package_1_for_kb952009~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,945 13-May-2008 22:48 Not Applicable
Package_2_for_kb952009~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,784 13-May-2008 22:48 Not Applicable
Package_3_for_kb952009~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,784 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 13-May-2008 22:48 Not Applicable
Package_for_kb952009_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,413 13-May-2008 22:48 Not Applicable
Package_for_kb952009_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,417 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,438 13-May-2008 22:48 Not Applicable
Update.mum Not Applicable 2,341 13-May-2008 22:48 Not Applicable
Win32_encryptablevolume.dll 6.0.6001.22177 141,824 13-May-2008 03:45 x64
Win32_encryptablevolume.mof Not Applicable 10,851 18-Dec-2007 21:34 Not Applicable
Win32_encryptablevolumeuninstall.mof Not Applicable 363 18-Dec-2007 21:34 Not Applicable
Windows Vista with SP1, Itanium-based versions
File name File version File size Date Time Platform
Ia64_70eca5da650ca74884223e0bd76b10e6_31bf3856ad364e35_6.0.6001.22177_none_f04dea319e93dfec.manifest Not Applicable 707 13-May-2008 22:48 Not Applicable
Ia64_microsoft-windows-securestartup-wmi_31bf3856ad364e35_6.0.6001.22177_none_60c8e9259e9d3820.manifest Not Applicable 13,723 13-May-2008 05:31 Not Applicable
Package_1_for_kb952009~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,779 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,413 13-May-2008 22:48 Not Applicable
Package_for_kb952009_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 13-May-2008 22:48 Not Applicable
Update.mum Not Applicable 1,409 13-May-2008 22:48 Not Applicable
Win32_encryptablevolume.dll 6.0.6001.22177 332,800 13-May-2008 03:46 IA-64
Win32_encryptablevolume.mof Not Applicable 10,851 18-Dec-2007 21:34 Not Applicable
Win32_encryptablevolumeuninstall.mof Not Applicable 363 18-Dec-2007 21:34 Not Applicable

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top

MORE INFORMATION

For more information about the Win32_EncryptableVolume WMI class, visit the following Microsoft Web site:

http://msdn.microsoft.com/en-us/library/aa376483(VS.85).aspx (http://msdn.microsoft.com/en-us/library/aa376483(VS.85).aspx)

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

Back to the top


APPLIES TO
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate

Back to the top

Keywords: 
kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB952009

Back to the top

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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