The default gateway setting is lost when you wake a Windows Vista-based computer from sleep

The default gateway setting is lost when you wake a Windows Vista-based computer from sleep

Article ID : 933872
Last Review : September 11, 2007
Revision : 3.1
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SYMPTOMS

When you wake a Windows Vista-based computer from sleep, the default gateway setting is lost. When you run the ipconfig /all command to view the IP configuration, you cannot see the default gateway setting.

This problem occurs if the following conditions are true:

• The computer is configured as a Dynamic Host Configuration Protocol (DHCP) client, and the computer is connected to a DHCP server.
• The DHCP server configures a scope together with options 3 and 249.
• The computer is included in this scope.

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CAUSE

After you wake the computer from sleep, the DHCP Client service (Dhcpcsvc.dll) is responsible for informing the IP stack about the routing information. The routing information is stored in the network store interface. This problem occurs when the network store interface already has the routing information that the DHCP Client service wants to store. When the storage operation fails, all routing information in NSI is lost. Therefore, the computer loses all the routing information. This includes the default gateway.

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RESOLUTION

Update information

The following files are available for download from the MicrosoftDownload Center:

Windows Vista x86-based versions

DownloadDownload the update for Windows Vista x86-based versions (KB933872) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=A726D33E-D184-4B21-B77F-910C2442C813)

Windows Vista 64-bit versions

DownloadDownload the update for Windows Vista 64-bit versions (KB933872) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=A408B48D-5A4C-4CA0-A8C7-A763164DFDC1)

Release Date: April 24, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (/Feedback.aspx?kbNumber=119591/) How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

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Hotfix information

Prerequisites

There are no prerequisites.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

Registry information

You do not have to make any changes to the registry to use this hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions
File name File version File size Date Time Platform
Dhcpcmonitor.dll 6.0.6000.20554 10,240 10-Mar-2007 02:47 x86
Dhcpcsvc.dll 6.0.6000.20554 204,800 10-Mar-2007 02:47 x86
Dhcpcsvc6.dll 6.0.6000.20554 120,320 10-Mar-2007 02:47 x86
Windows Vista, 64-bit versions
File name File version File size Date Time Platform
Dhcpcmonitor.dll 6.0.6000.20554 12,288 10-Mar-2007 03:58 x64
Dhcpcsvc.dll 6.0.6000.20554 271,360 10-Mar-2007 03:58 x64
Dhcpcsvc6.dll 6.0.6000.20554 150,528 10-Mar-2007 03:58 x64

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WORKAROUND

To work around this problem, run the ipconfig /renew command every time that you wake the computer from sleep.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Starter
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise 64-bit Edition

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Keywords: 
kbfix kbqfe kbpubtypekc atdownload kbexpertiseinter kbhotfixserver KB933872

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Microsoft Knowledge Base Article

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