The customer’s telephone number does not appear in an invoice when you print the invoice in Microsoft Office Accounting

 

When you use the basic template to print an invoice, the customer’s telephone number does not appear in the invoice as expected. This problem occurs in the following products:

Microsoft Office Accounting Professional 2008
Microsoft Office Accounting Express 2008
Microsoft Office Accounting Professional 2007
Microsoft Office Accounting Express 2007
Microsoft Office Small Business Accounting 2006


RESOLUTION

To resolve this problem, print the invoice by using a Word template. To do this, follow these steps:

1. Start Microsoft Office Accounting or Microsoft Office Small Business Accounting 2006.
2. On the Company menu, click Manage Word Templates.
3. In the Manage Microsoft Office Word Templates dialog box, click Invoice in the Template types area.
4. In the Name column, click a template that you want to use, and then click Modify.
A template appears. The template contains the customer’s telephone number.
5. Save the template by using a new name in the default folder for templates.

Note The default folders for templates are as follows:

In Windows XP, the default folder is one of the following folders, depending on the product that you run:

If you run Microsoft Office Accounting 2008, the following folder is the default folder:

C:\Documents and Settings\All Users\Templates\Microsoft Office Accounting 2008\Templates

If you run Microsoft Office Accounting 2007, the following folder is the default folder:

C:\Documents and Settings\All Users\Templates\Microsoft Office Accounting 2007\Templates

If you run Microsoft Small Business Accounting 2006, the following folder is the default folder:

C:\Program Files\Microsoft Small Business\Small Business Accounting\Templates

In Windows Vista, the default folder is one of the following folders, depending on the product that you run:

If you run Microsoft Office Accounting 2008, the following folder is the default folder:

C:\Program Data\Microsoft\Windows\Templates\Office Accounting 2008\Templates

If you run Microsoft Office Accounting 2007, the following folder is the default folder:

C:\Program Data\Microsoft\Windows\Templates\Office Accounting 2007\Templates

6. Open the invoice.
7. On the File menu, click Print.
8. In the Print dialog box, click Word template in the Print options area.
9. Click Templates.
10. Click the template that you saved in step 5, and then click Select.
11. Click OK.


 

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THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.



APPLIES TO
Microsoft Office Accounting Professional 2008
Microsoft Office Accounting Express 2008
Microsoft Office Accounting Professional 2007
Microsoft Office Accounting Express 2007
Microsoft Office Small Business Accounting 2006

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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