The computer may restart unexpectedly, and you receive a Stop 0x000000D1 error message when you use the DHP features to hot add or hot replace processors on a computer that is running Windows Server 2008 for Itanium-based Systems

The computer may restart unexpectedly, and you receive a Stop 0x000000D1 error message when you use the DHP features to hot add or hot replace processors on a computer that is running Windows Server 2008 for Itanium-based Systems

Article ID : 954786
Last Review : July 22, 2008
Revision : 3.0
On This Page

SYMPTOMS

On a computer that is running Windows Server 2008 for Itanium-based Systems and that supports Dynamic Hardware Partitioning (DHP) features, you can hot add or hot replace processors. When you do this, you may receive a Stop error message that resembles the following message:

STOP 0x000000D1 (parameter1, parameter2, parameter3, parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL

Notes

• You can add or replace a processor to a computer while the computer is running, and the operating system automatically recognizes the change.
• The parameters in the Stop error message vary, depending on the configuration of the computer.
• Not all 0x000000D1 Stop errors are caused by this problem.

Back to the top

CAUSE

The issue occurs because a processor device startup function in ACPI driver is acquiring a spin lock, but the function is built as pageable code.

Back to the top

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

This hotfix requires Windows Vista or Windows Server 2008 for Itanium-based Systems to be installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, Itanium-based version
File name File version File size Date Time Platform
Ia64_acpi.inf_31bf3856ad364e35_6.0.6001.22210_none_230936bee72b9126.manifest Not Applicable 4,178 25-Jun-2008 17:06 Not Applicable
Package_1_for_kb954786~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,807 25-Jun-2008 17:06 Not Applicable
Package_2_for_kb954786~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,812 25-Jun-2008 17:06 Not Applicable
Package_3_for_kb954786~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,812 25-Jun-2008 17:06 Not Applicable
Package_for_kb954786_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,425 25-Jun-2008 17:06 Not Applicable
Package_for_kb954786_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 25-Jun-2008 17:06 Not Applicable
Package_for_kb954786_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 25-Jun-2008 17:06 Not Applicable
Package_for_kb954786_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 25-Jun-2008 17:06 Not Applicable
Package_for_kb954786_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 25-Jun-2008 17:06 Not Applicable
Package_for_kb954786_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 25-Jun-2008 17:06 Not Applicable
Acpi.inf Not Applicable 8,782 24-Jun-2008 22:38 Not Applicable
Acpi.sys 6.0.6001.22210 782,392 25-Jun-2008 03:46 IA-64
Battc.sys 6.0.6001.22210 45,624 25-Jun-2008 03:45 IA-64
Compbatt.sys 6.0.6001.22210 38,840 25-Jun-2008 03:45 Not Applicable
Errdev.sys 6.0.6001.22210 17,408 25-Jun-2008 01:11 IA-64
Wmiacpi.sys 6.0.6001.22210 28,672 25-Jun-2008 01:11 IA-64

Back to the top

MORE INFORMATION

For information about DHP, visit the following Microsoft Web sites. These site swill help you understand the problem.

http://msdn.microsoft.com/en-us/library/bb742870.aspx (http://msdn.microsoft.com/en-us/library/bb742870.aspx)
http://msdn.microsoft.com/en-us/library/ms801656.aspx (http://msdn.microsoft.com/en-us/library/ms801656.aspx)
http://msdn.microsoft.com/en-us/library/ms796265.aspx (http://msdn.microsoft.com/en-us/library/ms796265.aspx)

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top


APPLIES TO
• Windows Server 2008 for Itanium-Based Systems

Back to the top

Keywords: 
kbexpertiseadvanced kbautohotfix kbhotfixserver kbqfe KB954786

Back to the top

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image