Stop error when you try to hibernate or to resume a Windows Server 2008-based computer after you run the Common Scenario Stress with IO test: 0x0000000A

Stop error when you try to hibernate or to resume a Windows Server 2008-based computer after you run the Common Scenario Stress with IO test: 0x0000000A

Article ID : 949695
Last Review : March 13, 2008
Revision : 1.0
On This Page

SYMPTOMS

Consider the following scenario:

• You run the Common Scenario Stress with IO test in Driver Test Manager (DTM) on a Windows Server 2008-based computer.
• Then, you try to hibernate the computer. Or, you try to resume the computer after you have successfully hibernated it.

In this scenario, you receive a Stop error message that resembles the following:

*** STOP: 0x0000000A ( parameter1 , parameter2 , parameter3 , parameter4 )

Note

• The parameters in the Stop error message vary, depending on the configuration of the computer and on the issue type.
• Not all 0x0000000A Stop errors are caused by this problem.

Back to the top

CAUSE

The issue occurs because of a bug in the Pci.sys file.

Back to the top

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

This hotfix requires Windows Server 2008 to be installed on the computer.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2008, x86 version
File name File version File size Date Time Platform
Agp440.sys 6.0.6000.20780 56,376 27-Feb-2008 04:16 x86
Amdagp.sys 6.0.6000.20780 57,400 27-Feb-2008 04:16 x86
Isapnp.sys 6.0.6000.20780 49,720 27-Feb-2008 04:16 x86
Msisadrv.sys 6.0.6000.20780 16,440 27-Feb-2008 04:15 x86
Mssmbios.sys 6.0.6000.20780 31,288 27-Feb-2008 04:16 x86
Nv_agp.sys 6.0.6000.20780 109,112 27-Feb-2008 04:17 x86
Pci.sys 6.0.6000.20780 143,416 27-Feb-2008 04:16 x86
Rdpdr.sys 6.0.6000.20780 242,688 27-Feb-2008 02:21 x86
Sisagp.sys 6.0.6000.20780 55,864 27-Feb-2008 04:18 x86
Streamci.dll 6.0.6000.20780 25,144 27-Feb-2008 04:17 x86
Swenum.sys 6.0.6000.20780 15,288 27-Feb-2008 04:17 Not Applicable
Termdd.sys 6.0.6000.20780 53,304 27-Feb-2008 04:18 x86
Uliagpkx.sys 6.0.6000.20780 60,984 27-Feb-2008 04:18 x86
Viaagp.sys 6.0.6000.20780 56,888 27-Feb-2008 04:18 x86
Volmgr.sys 6.0.6000.20780 52,792 27-Feb-2008 04:18 x86
Agp440.sys 6.0.6001.22123 56,376 27-Feb-2008 04:10 x86
Amdagp.sys 6.0.6001.22123 57,400 27-Feb-2008 04:10 x86
Isapnp.sys 6.0.6001.22123 49,720 27-Feb-2008 04:10 x86
Msisadrv.sys 6.0.6001.22123 16,440 27-Feb-2008 04:09 x86
Mssmbios.sys 6.0.6001.22123 31,288 27-Feb-2008 04:09 x86
Nv_agp.sys 6.0.6001.22123 109,112 27-Feb-2008 04:10 x86
Pci.sys 6.0.6001.22123 151,096 27-Feb-2008 04:11 x86
Rdpdr.sys 6.0.6001.22123 248,832 27-Feb-2008 02:19 x86
Sisagp.sys 6.0.6001.22123 55,864 27-Feb-2008 04:10 x86
Streamci.dll 6.0.6001.22123 25,144 27-Feb-2008 04:10 x86
Swenum.sys 6.0.6001.22123 15,288 27-Feb-2008 04:10 Not Applicable
Termdd.sys 6.0.6001.22123 54,328 27-Feb-2008 04:10 x86
Uliagpkx.sys 6.0.6001.22123 60,984 27-Feb-2008 04:10 x86
Viaagp.sys 6.0.6001.22123 56,888 27-Feb-2008 04:10 x86
Volmgr.sys 6.0.6001.22123 52,792 27-Feb-2008 04:10 x86
Windows Server 2008, x64 version
Agp440.sys 6.0.6000.20780 64,568 27-Feb-2008 04:35 x64
Isapnp.sys 6.0.6000.20780 23,608 27-Feb-2008 04:34 x64
Msisadrv.sys 6.0.6000.20780 17,976 27-Feb-2008 04:34 x64
Mssmbios.sys 6.0.6000.20780 34,872 27-Feb-2008 04:34 x64
Nv_agp.sys 6.0.6000.20780 126,520 27-Feb-2008 04:35 x64
Pci.sys 6.0.6000.20780 170,040 27-Feb-2008 04:36 x64
Rdpdr.sys 6.0.6000.20780 305,664 27-Feb-2008 02:39 x64
Streamci.dll 6.0.6000.20780 26,680 27-Feb-2008 04:27 x64
Swenum.sys 6.0.6000.20780 15,544 27-Feb-2008 04:27 x64
Termdd.sys 6.0.6000.20780 62,520 27-Feb-2008 04:27 x64
Uliagpkx.sys 6.0.6000.20780 68,152 27-Feb-2008 04:27 x64
Volmgr.sys 6.0.6000.20780 62,520 27-Feb-2008 04:27 x64
Agp440.sys 6.0.6001.22123 64,568 27-Feb-2008 05:14 x64
Isapnp.sys 6.0.6001.22123 23,608 27-Feb-2008 05:13 x64
Msisadrv.sys 6.0.6001.22123 17,976 27-Feb-2008 05:12 x64
Mssmbios.sys 6.0.6001.22123 34,872 27-Feb-2008 05:13 x64
Nv_agp.sys 6.0.6001.22123 126,520 27-Feb-2008 05:15 x64
Pci.sys 6.0.6001.22123 179,768 27-Feb-2008 05:15 x64
Rdpdr.sys 6.0.6001.22123 314,368 27-Feb-2008 03:02 x64
Streamci.dll 6.0.6001.22123 26,680 27-Feb-2008 05:14 x64
Swenum.sys 6.0.6001.22123 15,544 27-Feb-2008 05:14 x64
Termdd.sys 6.0.6001.22123 63,544 27-Feb-2008 05:15 x64
Uliagpkx.sys 6.0.6001.22123 68,152 27-Feb-2008 05:15 x64
Volmgr.sys 6.0.6001.22123 68,664 27-Feb-2008 05:15 x64
Windows Server 2008, IA-64 version
Agp460.sys 6.0.6001.22123 136,704 27-Feb-2008 02:02 IA-64
Isapnp.sys 6.0.6001.22123 37,432 27-Feb-2008 04:49 IA-64
Msisadrv.sys 6.0.6001.22123 25,144 27-Feb-2008 04:49 IA-64
Mssmbios.sys 6.0.6001.22123 57,400 27-Feb-2008 04:49 IA-64
Pci.sys 6.0.6001.22123 439,864 27-Feb-2008 04:50 IA-64
Rdpdr.sys 6.0.6001.22123 709,632 27-Feb-2008 02:56 IA-64
Streamci.dll 6.0.6001.22123 46,136 27-Feb-2008 05:00 IA-64
Swenum.sys 6.0.6001.22123 19,256 27-Feb-2008 05:00 Not Applicable
Termdd.sys 6.0.6001.22123 156,216 27-Feb-2008 05:00 IA-64
Volmgr.sys 6.0.6001.22123 148,536 27-Feb-2008 05:00 IA-64

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top

MORE INFORMATION

For more information about the DTM tool ,visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/bb932081.aspx (http://msdn2.microsoft.com/en-us/library/bb932081.aspx)

Back to the top


APPLIES TO
• Windows Server 2008 Datacenter
• Windows Server 2008 Enterprise
• Windows Server 2008 Standard

Back to the top

Keywords: 
kbexpertiseinter kbhotfixserver kbqfe KB949695

Back to the top

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image