Stop error when you execute some common Plug and Play functions on a Windows Vista-based or a Windows Server 2008-based computer: STOP 0x000000D1 or STOP 0x000000FE

Article ID: 959520 – Last Review: December 1, 2008 – Revision: 1.0

Stop error when you execute some common Plug and Play functions on a Windows Vista-based or a Windows Server 2008-based computer: STOP 0x000000D1 or STOP 0x000000FE

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SYMPTOMS

On a Windows Vista-based or a Windows Server 2008-based computer, you use the Driver Verifier Manager (verifier.exe) tool to verify the USBSer.sys driver. When you execute some common Plug and Play (PnP) functions, such as the following functions, the operating system crashes:

  • The remove function
  • The surprise remove function
  • The rebalance function

Additionally, you receive one of the following Stop error messages:

STOP 0x000000D1 (parameter1, parameter2, parameter3, parameter4)
DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP 0x000000FE (parameter1, parameter2, parameter3, parameter4)
BUGCODE_USB_DRIVER

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

Prerequisites

To apply this hotfix, the computer must run one of the following:

  • Windows Vista SP1
  • Windows Server 2008

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the Additional file information for Windows Server 2008 and for Windows Vista section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Usbser.sys 6.0.6001.22313 27,648 20-Nov-2008 06:46 x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Usbser.sys 6.0.6001.22313 32,768 20-Nov-2008 08:03 x64
For all supported Itanium-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Usbser.sys 6.0.6001.22313 82,944 20-Nov-2008 08:18 IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

For more information about the rebalance function, visit the following Microsoft Web site:

http://msdn.microsoft.com/en-us/library/aa906505.aspx (http://msdn.microsoft.com/en-us/library/aa906505.aspx)

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684  (/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name Package_for_kb959520_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,367
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name X86_mdmcpq.inf_31bf3856ad364e35_6.0.6001.22313_none_73966f7acdee4f5b.manifest
File version Not Applicable
File size 1,669
Date (UTC) 20-Nov-2008
Time (UTC) 18:52
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name Amd64_mdmcpq.inf_31bf3856ad364e35_6.0.6001.22313_none_cfb50afe864bc091.manifest
File version Not Applicable
File size 1,671
Date (UTC) 20-Nov-2008
Time (UTC) 18:59
File name Package_for_kb959520_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,375
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,433
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name Ia64_mdmcpq.inf_31bf3856ad364e35_6.0.6001.22313_none_73981370cdec5857.manifest
File version Not Applicable
File size 1,670
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 20-Nov-2008
Time (UTC) 18:05
File name Package_for_kb959520_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,434
Date (UTC) 20-Nov-2008
Time (UTC) 18:05

APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe kbhotfixserver KB959520

 

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