Some temp files that have a size of 0 bytes are not deleted automatically after you install or upgrade the printer driver on a Windows Vista or Windows Server 2008-based computer

Article ID: 958708 – Last Review: November 4, 2008 – Revision: 1.0

Some temp files that have a size of 0 bytes are not deleted automatically after you install or upgrade the printer driver on a Windows Vista or Windows Server 2008-based computer

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SYMPTOMS

After you install or upgrade the printer driver on a Windows Vista-based or on a Windows Server 2008-based computer, some temp files that have a size of 0 bytes are created in the following folder:

%SystemRoot% system32 spool drivers w32x86 3

Note The temp files have a name, such as BUD<nnnn>.tmp. The <nnnn> placeholder represents a series of numbers.

Additionally, these temp files are not deleted automatically.

This problem may occur if the newly installed or upgraded printer driver includes the Unidrv.dll driver for Windows Vista or for Windows Server 2008.

CAUSE

The redundant BUD<nnnn>.tmp files are created by the Unidrv.dll driver when the driver is installed or upgraded. If an old BUD<nnnn>.tmp file exists, the function tries to delete the BUD<nnnn>.tmp file. However, if the file is open, the file cannot be deleted. Therefore, a new BUD<nnnn>.tmp file that has a size of 0 bytes is created. Additionally, this file is not accessed by the Unidrv.dll driver. Therefore, these files are not deleted automatically.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on Windows Vista-based computer, you must have Windows Vista SP1 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791  (/Feedback.aspx?kbNumber=935791/ ) How to obtain the latest Windows Vista service pack

There are no prerequisites for Windows Server 2008-based computers.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

The .manifest files and the .mum files that are installed in each environment are listed separately in the Additional file information for Windows Server 2008 and for Windows Vista section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Locale.gpd Not Applicable 14,088 18-Dec-2007 21:43 Not Applicable
Msxpsinc.gpd Not Applicable 73 18-Dec-2007 21:43 Not Applicable
Msxpsinc.ppd Not Applicable 72 18-Dec-2007 21:43 Not Applicable
Mxdwdrv.dll 0.3.6001.22292 765,440 22-Oct-2008 03:34 x86
P6disp.gpd Not Applicable 25,489 18-Dec-2007 21:39 Not Applicable
P6font.gpd Not Applicable 3,293 18-Dec-2007 21:39 Not Applicable
Pcl4res.dll 0.3.5479.0 288,768 22-Oct-2008 03:31 x86
Pcl5eres.dll 0.3.5479.0 1,058,816 22-Oct-2008 03:31 x86
Pcl5ures.dll 0.3.5479.0 1,057,280 22-Oct-2008 03:31 x86
Pclxl.dll 0.3.5479.0 207,872 22-Oct-2008 03:18 x86
Pclxl.gpd Not Applicable 10,375 18-Dec-2007 21:39 Not Applicable
Pjl.gpd Not Applicable 1,156 18-Dec-2007 21:39 Not Applicable
Pjlmon.dll 6.0.6001.22292 17,408 22-Oct-2008 03:34 x86
Ps5ui.dll 0.3.6001.22292 731,648 22-Oct-2008 03:34 x86
Pscript.hlp Not Applicable 26,038 18-Dec-2007 21:15 Not Applicable
Pscript.ntf Not Applicable 1,060,548 18-Dec-2007 21:43 Not Applicable
Pscript5.dll 0.3.6001.22292 543,744 22-Oct-2008 03:34 x86
Pscrptfe.ntf Not Applicable 1,288,252 18-Dec-2007 21:43 Not Applicable
Ps_schm.gdl Not Applicable 5,561 18-Dec-2007 21:43 Not Applicable
Stddtype.gdl Not Applicable 23,812 18-Dec-2007 21:43 Not Applicable
Stdnames.gpd Not Applicable 14,362 18-Dec-2007 21:43 Not Applicable
Stdschem.gdl Not Applicable 59,116 18-Dec-2007 21:43 Not Applicable
Stdschmx.gdl Not Applicable 2,278 18-Dec-2007 21:43 Not Applicable
Ttfsub.gpd Not Applicable 698 18-Dec-2007 21:43 Not Applicable
Unidrv.dll 0.3.6001.22292 372,736 22-Oct-2008 03:34 x86
Unidrv.hlp Not Applicable 21,225 18-Dec-2007 21:15 Not Applicable
Unidrvui.dll 0.3.6001.22292 744,448 22-Oct-2008 03:34 x86
Unires.dll 0.3.6001.22292 761,344 22-Oct-2008 03:31 x86
Xpssvcs.dll 6.0.6001.22292 1,676,288 22-Oct-2008 03:35 x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name File version File size Date Time Platform
Locale.gpd Not Applicable 14,088 18-Dec-2007 21:43 Not Applicable
Msxpsinc.gpd Not Applicable 73 18-Dec-2007 21:43 Not Applicable
Msxpsinc.ppd Not Applicable 72 18-Dec-2007 21:43 Not Applicable
Mxdwdrv.dll 0.3.6001.22292 748,032 22-Oct-2008 05:19 x64
P6disp.gpd Not Applicable 25,489 18-Dec-2007 21:38 Not Applicable
P6font.gpd Not Applicable 3,293 18-Dec-2007 21:38 Not Applicable
Pcl4res.dll 0.3.5479.0 288,768 22-Oct-2008 05:16 x64
Pcl5eres.dll 0.3.5479.0 1,058,816 22-Oct-2008 05:16 x64
Pcl5ures.dll 0.3.5479.0 1,057,280 22-Oct-2008 05:16 x64
Pclxl.dll 0.3.5479.0 207,872 22-Oct-2008 04:59 x64
Pclxl.gpd Not Applicable 10,375 18-Dec-2007 21:38 Not Applicable
Pjl.gpd Not Applicable 1,156 18-Dec-2007 21:38 Not Applicable
Pjlmon.dll 6.0.6001.22292 21,504 22-Oct-2008 05:19 x64
Ps5ui.dll 0.3.6001.22292 854,016 22-Oct-2008 05:19 x64
Pscript.hlp Not Applicable 26,038 18-Dec-2007 21:16 Not Applicable
Pscript.ntf Not Applicable 1,062,732 18-Dec-2007 21:43 Not Applicable
Pscript5.dll 0.3.6001.22292 628,736 22-Oct-2008 05:19 x64
Pscrptfe.ntf Not Applicable 1,293,180 18-Dec-2007 21:43 Not Applicable
Ps_schm.gdl Not Applicable 5,561 18-Dec-2007 21:43 Not Applicable
Stddtype.gdl Not Applicable 23,812 18-Dec-2007 21:43 Not Applicable
Stdnames.gpd Not Applicable 14,362 18-Dec-2007 21:43 Not Applicable
Stdschem.gdl Not Applicable 59,116 18-Dec-2007 21:43 Not Applicable
Stdschmx.gdl Not Applicable 2,278 18-Dec-2007 21:43 Not Applicable
Ttfsub.gpd Not Applicable 698 18-Dec-2007 21:43 Not Applicable
Unidrv.dll 0.3.6001.22292 472,064 22-Oct-2008 05:19 x64
Unidrv.hlp Not Applicable 21,225 18-Dec-2007 21:16 Not Applicable
Unidrvui.dll 0.3.6001.22292 883,712 22-Oct-2008 05:19 x64
Unires.dll 0.3.6001.22292 761,344 22-Oct-2008 05:16 x64
Xpssvcs.dll 6.0.6001.22292 2,936,832 22-Oct-2008 05:19 x64
For all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Locale.gpd Not Applicable 14,088 18-Dec-2007 21:43 Not Applicable
Msxpsinc.gpd Not Applicable 73 18-Dec-2007 21:43 Not Applicable
Msxpsinc.ppd Not Applicable 72 18-Dec-2007 21:43 Not Applicable
Mxdwdrv.dll 0.3.6001.22292 1,546,240 22-Oct-2008 05:08 IA-64
P6disp.gpd Not Applicable 25,489 18-Dec-2007 21:39 Not Applicable
P6font.gpd Not Applicable 3,293 18-Dec-2007 21:39 Not Applicable
Pcl4res.dll 0.3.5479.0 288,768 22-Oct-2008 04:54 IA-64
Pcl5eres.dll 0.3.5479.0 1,058,816 22-Oct-2008 04:54 IA-64
Pcl5ures.dll 0.3.5479.0 1,057,280 22-Oct-2008 04:54 IA-64
Pclxl.dll 0.3.5479.0 207,872 22-Oct-2008 04:35 IA-64
Pclxl.gpd Not Applicable 10,375 18-Dec-2007 21:39 Not Applicable
Pjl.gpd Not Applicable 1,156 18-Dec-2007 21:39 Not Applicable
Pjlmon.dll 6.0.6001.22292 52,736 22-Oct-2008 05:09 IA-64
Ps5ui.dll 0.3.6001.22292 1,568,768 22-Oct-2008 05:08 IA-64
Pscript.hlp Not Applicable 26,038 18-Dec-2007 21:16 Not Applicable
Pscript.ntf Not Applicable 1,062,732 18-Dec-2007 21:43 Not Applicable
Pscript5.dll 0.3.6001.22292 1,162,752 22-Oct-2008 05:08 IA-64
Pscrptfe.ntf Not Applicable 1,293,180 18-Dec-2007 21:43 Not Applicable
Ps_schm.gdl Not Applicable 5,561 18-Dec-2007 21:43 Not Applicable
Stddtype.gdl Not Applicable 23,812 18-Dec-2007 21:43 Not Applicable
Stdnames.gpd Not Applicable 14,362 18-Dec-2007 21:43 Not Applicable
Stdschem.gdl Not Applicable 59,116 18-Dec-2007 21:43 Not Applicable
Stdschmx.gdl Not Applicable 2,278 18-Dec-2007 21:43 Not Applicable
Ttfsub.gpd Not Applicable 698 18-Dec-2007 21:43 Not Applicable
Unidrv.dll 0.3.6001.22292 1,148,928 22-Oct-2008 05:11 IA-64
Unidrv.hlp Not Applicable 21,225 18-Dec-2007 21:16 Not Applicable
Unidrvui.dll 0.3.6001.22292 1,649,664 22-Oct-2008 05:08 IA-64
Unires.dll 0.3.6001.22292 761,344 22-Oct-2008 04:54 IA-64
Xpssvcs.dll 6.0.6001.22292 5,282,304 22-Oct-2008 05:12 IA-64

WORKAROUND

To work around this problem, manually delete these redundant temp files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

Additional file information for Windows Server 2008 and Windows Vista

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File name Package_1_for_kb958708~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,978
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_2_for_kb958708~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,816
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_3_for_kb958708~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,816
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,367
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,421
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,422
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name X86_ntprint.inf_31bf3856ad364e35_6.0.6001.22292_none_3b2aecfad417ac50.manifest
File version Not Applicable
File size 19,235
Date (UTC) 22-Oct-2008
Time (UTC) 17:23
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
Collapse this tableExpand this table
File name Amd64_ntprint.inf_31bf3856ad364e35_6.0.6001.22292_none_9749887e8c751d86.manifest
File version Not Applicable
File size 19,295
Date (UTC) 22-Oct-2008
Time (UTC) 17:25
File name Package_for_kb958708_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,375
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,433
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
Additional files for all supported IA-64-based versions of Windows Server 2008
Collapse this tableExpand this table
File name Ia64_ntprint.inf_31bf3856ad364e35_6.0.6001.22292_none_3b2c90f0d415b54c.manifest
File version Not Applicable
File size 19,236
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,426
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 22-Oct-2008
Time (UTC) 17:18
File name Package_for_kb958708_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,434
Date (UTC) 22-Oct-2008
Time (UTC) 17:18

APPLIES TO
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
Keywords: 
kbautohotfix kbexpertiseinter kbfix kbbug kbqfe kbhotfixserver KB958708

 

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