Private folders are unexpectedly visible after you assign delegate permissions in Entourage 2008 for Mac

After you assign delegate permissions for a Microsoft Exchange account in Microsoft Entourage 2008 for Mac to another Exchange account, private folders that have the Permission Level set to None are visible to the delegate Exchange account. The contents of these folders are still private. Only the private folders themselves are visible in the Folder list.


This problem occurs if the Exchange account is located on a server that is running Microsoft Exchange Server 2007 that has Microsoft Exchange Server 2007 Service Pack 1 (SP1) installed on it. Exchange Server 2007 SP1 incorrectly sets the visible property for folders on the Exchange Server account.


To work around this problem, follow these steps:

1. After you assign the delegate permissions, right-click each folder in the Folder list that should not be visible to the delegate, and then click Sharing.
2. Click the Permission tab.
3. In the list of accounts, select the delegate’s name.
4. Click to clear the Folder Visible check box.
5. Click OK.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the “Applies to” section.


A fix for this problem is scheduled to be included in a future Microsoft Exchange Server 2007 Service Pack 1 (SP1) rollup.

Microsoft Entourage 2008 for Mac
Microsoft Exchange Server 2007 Service Pack 1


Microsoft Knowledge Base Article

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