On a Windows Vista-based computer, you cannot use an external monitor that is connected by using an S-video connection to view pictures in Windows Photo Gallery

Consider the following scenario:

    You are using a Windows Vista-based computer.
      The computer is connected to an external monitor by using an S-video connection.
        You configure the desktop area to extend across both displays. This configuration is known as “Extended desktop” mode.

        In this scenario, when you click Play in either the Pictures section or the Videos section of Windows Photo Gallery, a black screen appears to load. However, the pictures or the videos do not appear on the screen.

        CAUSE

        This problem occurs because you cannot use an external monitor that is connected by using an S-video connection to view pictures or videos in Windows Photo Gallery.

        RESOLUTION

        To resolve this problem, change the monitor driver from clone mode to another mode. Or, put the external monitor in clone mode. For information about how to do this, contact the video card vendor for more information.
        Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

        WORKAROUND

        To work around this problem, do not view pictures or videos in Windows Photo Gallery on an external monitor that is connected by using an S-video connection.


        APPLIES TO
          Windows Vista Enterprise 64-bit Edition
            Windows Vista Home Basic 64-bit Edition
              Windows Vista Home Premium 64-bit Edition
                Windows Vista Ultimate 64-bit Edition
                  Windows Vista Business
                    Windows Vista Business 64-bit Edition
                      Windows Vista Enterprise
                        Windows Vista Home Basic
                          Windows Vista Home Premium
                            Windows Vista Ultimate

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                            Microsoft Knowledge Base Article

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