Incorrect recording speeds are displayed in the Recording speed list in the Burn to Disc dialog box when you burn a DVD on a Windows Vista-based computer

Incorrect recording speeds are displayed in the Recording speed list in the Burn to Disc dialog box when you burn a DVD on a Windows Vista-based computer

Article ID : 931936
Last Review : August 29, 2007
Revision : 2.0
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SYMPTOMS

Consider the following scenario. On a Windows Vista-based computer, you insert a writeable DVD into the computer’s DVD drive, and then you click Burn files to disc. Next, you click Show formatting options in the Burn a Disc dialog box, and then you click Mastered to burn the DVD by using the Mastered format. In this scenario, incorrect recording speeds are displayed in the Recording speed list in the Burn to Disc dialog box.

For example, if the DVD drive supports an 8x recording speed, Windows Vista displays 3x, 3x, 2x, 1x, and 1x in the Recording speed list. Therefore, you cannot select the correct recording speed for the DVD drive.

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CAUSE

This problem occurs because Windows Vista rounds the recording speeds that are supported by the computer’s DVD drive to the nearest whole number.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions
File name File version File size Date Time Platform
Imapi2.dll 6.0.6000.20551 318,464 07-Mar-2007 02:51 x86
Update.mum Not applicable 1,999 07-Mar-2007 18:37 Not applicable
X86_67d9c1d4b9d4f133e0ae7fb645e3c47f_31bf3856ad364e35_6.0.6000.20551_none_7cc7f726bef4c573.manifest Not applicable 700 07-Mar-2007 18:37 Not applicable
X86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6000.20551_none_c178baed2ec07203.manifest Not applicable 185,717 07-Mar-2007 18:39 Not applicable
Windows Vista, 64-bit versions
File name File version File size Date Time Platform
Amd64_5b69243df90c88c7f2f29056a0175fbf_31bf3856ad364e35_6.0.6000.20551_none_fc173f2e7e5b05f9.manifest Not applicable 704 07-Mar-2007 18:37 Not applicable
Amd64_67d9c1d4b9d4f133e0ae7fb645e3c47f_31bf3856ad364e35_6.0.6000.20551_none_d8e692aa775236a9.manifest Not applicable 702 07-Mar-2007 18:37 Not applicable
Amd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.0.6000.20551_none_1d975670e71de339.manifest Not applicable 185,741 07-Mar-2007 19:28 Not applicable
Imapi2.dll 6.0.6000.20551 404,480 07-Mar-2007 03:58 x64
Package_1_for_kb931936~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 2,010 07-Mar-2007 18:37 Not applicable
Package_2_for_kb931936~31bf3856ad364e35~amd64~~6.0.1.0.mum Not applicable 1,791 07-Mar-2007 18:37 Not applicable
Update.mum Not applicable 1,999 07-Mar-2007 18:37 Not applicable

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Ultimate
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Business 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Starter

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Keywords: 
kbbug kbfix kbqfe kbpubtypekc kbexpertisebeginner kbhotfixserver kbwinvistapostrtmfix KB931936

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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