Icons are missing from Control Panel, or you cannot start Control Panel, the Welcome Center, or games in Windows Vista

SYMPTOMS

On a computer that is running Windows Vista, you experience one or more of the following problems:

Icons are missing from Control Panel.
You cannot start Control Panel. When you try to start Control Panel, the screen may flash briefly, but Control Panel does not start.
You cannot start the Welcome Center. For example, when you type welcome center in the Start Search box, and then you click Welcome Center in the Programs list, nothing happens.
You cannot start Windows Vista games such as Chess or Minesweeper. When you try to start the games, nothing happens.

These problems may occur intermittently.

RESOLUTION

To resolve these problems, install the hotfix that is described in the following Microsoft Knowledge Base article:

929637 (http://support.microsoft.com/kb/929637/) Error message during Windows Vista startup if the Nero InCD program is installed and if the “Special pool” feature is enabled in the Driver Verifier utility: “Stop 00000050”

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the “Applies to” section.


APPLIES TO
Windows Vista Home Basic 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Business 64-bit Edition
Windows Vista Enterprise 64-bit Edition
Windows Vista Ultimate 64-bit Edition
Windows Vista Starter
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Business
Windows Vista Enterprise
Windows Vista Ultimate

——————————————–

Microsoft Knowledge Base Article

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Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

 


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Icons are missing from Control Panel, or you cannot start Control Panel, the Welcome Center, or games in Windows Vista

Icons are missing from Control Panel, or you cannot start Control Panel, the Welcome Center, or games in Windows Vista

Article ID : 936686
Last Review : June 22, 2007
Revision : 1.0

SYMPTOMS

On a computer that is running Windows Vista, you experience one or more of the following problems:

• Icons are missing from Control Panel.
• You cannot start Control Panel. When you try to start Control Panel, the screen may flash briefly, but Control Panel does not start.
• You cannot start the Welcome Center. For example, when you type welcome center in the Start Search box, and then you click Welcome Center in the Programs list, nothing happens.
• You cannot start Windows Vista games such as Chess or Minesweeper. When you try to start the games, nothing happens.

These problems may occur intermittently.

Back to the top

RESOLUTION

To resolve these problems, install the hotfix that is described in the following Microsoft Knowledge Base article:

929637 (/Feedback.aspx?kbNumber=929637/) Error message during Windows Vista startup if the Nero InCD program is installed and if the Special pool feature is enabled in the Driver Verifier utility: Stop 00000050

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/)Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Starter
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Ultimate

Back to the top

Keywords: 
kbtshoot kbbug kbexpertisebeginner KB936686

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


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