How to troubleshoot Exchange 2007 System Attendant when it does not start

This article describes how to troubleshoot Microsoft Exchange Server 2007 System Attendant when it does not start. If System Attendant does not start, the other Exchange 2007 services do not start. To help determine the cause of this problem, you can use the Exchange Management Shell to run diagnostic logging on System Attendant.


To increase diagnostic logging by using the Exchange Management Shell, follow these steps:

1. Click Start, point to All Programs, point to Microsoft Exchange Server 2007, and then click Exchange Management Shell.
2. Type the following command, and then press ENTER:

set-eventloglevel –Identity “ServerName\msexchangesa\NSPI Proxy” –Level High


You can increase diagnostic logging for the following subcomponents:

MSExchangeSA\Clean Mailbox
MSExchangeSA\NSPI Proxy
MSExchangeSA\RFR Interface
MSExchangeSA\OAL Generator
MSExchangeSA\Proxy Generation
MSExchangeSA\RPC Calls
MSExchangeSA\RPC-HTTP Management
You can select one of the following logging levels, as appropriate for your troubleshooting scenario:


Microsoft Exchange Server 2007 Enterprise Edition
Microsoft Exchange Server 2007 Standard Edition


Microsoft Knowledge Base Article

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