How to delete cookie files in Internet Explorer

This article describes how to delete cookie files from your computer. You can decide to have Guided Help delete the cookie files from your computer for you, or you can manually delete cookie files from your computer. The “Guided Help to export and to delete cookies or to import cookies” section contains instructions on how to have Guided Help perform the steps for you.

Note If you want to delete cookies for every user on your computer, you must repeat the appropriate steps when you are logged on as each user.

This article is intended for a beginning to intermediate computer user.

Steps to delete cookie files manually

To manually delete cookie files from your computer, follow the appropriate steps in this section for your version of Internet Explorer.

Warning Cookies may contain information for a customized Web page or logon information for a Web site. Before you delete your cookies, you may want to export or save them. If you are using Internet Explorer 5.0 or later versions, use the Import/Export Wizard in Internet Explorer to export your cookies

If you are using a version of Internet Explorer earlier than Internet Explorer 5.0, upgrade to the latest version of Internet Explorer or manually copy your cookies to a safe location before you delete them.

Steps to determine your version of Internet Explorer

To determine which version of Internet Explorer you have installed on your computer, follow these steps:

1. Click Start, click Run, type iexplore.exe, and then press ENTER.
2. On the Help menu, click About Internet Explorer.Note If you do not see the Help menu, you may have to click the arrows in the upper-right corner to reveal it. In the About Internet Explorer window, the version that is installed is listed next to Version.

Steps to manually delete cookie files for Windows Internet Explorer 7

1. Exit Internet Explorer 7, and then exit any instances of Windows Explorer.
2. Click Start, click Run, type inetcpl.cpl, and then press ENTER.
3. On the General tab, click Delete under Browsing History in the Internet Properties dialog box.
4. In the Delete Browsing History dialog box, click Delete Cookies.
5. In the Delete Cookies dialog box, click Yes.

Steps to manaully delete cookie files for Windows 98, for Internet Explorer 5, and for Internet Explorer 6

1. Exit Internet Explorer, and then exit any instances of Windows Explorer.
2. Click Start, click Run, type inetcpl.cpl, and then press ENTER.
3. On the General tab, click Delete Cookies in the Internet Properties dialog box, under Temporary Internet Files.
4. In the Delete Files dialog box, click to select the Delete all offline content check box, and then click OK.

Steps to manually delete cookie files for Internet Explorer version 4.01 or version 5.0 for UNIX on HP-UX or Sun Solaris

1. Change to the .microsoft folder in the user’s home folder.
2. Change to the Cookies folder in the .microsoft folder.
3. Delete all .txt files that are located in this folder. For example, delete the user@www.example.com.txt file.

Steps to verify that the cookie files are deleted

To verify that the cookie files are deleted, follow the appropriate steps for your version of Internet Explorer.

Steps to verify that the cookie files are deleted for Internet Explorer 7

1. Exit Internet Explorer 7, and then exit any instances of Windows Explorer.
2. Click Start, click Run, type inetcpl.cpl, and then press ENTER.
3. In the Internet Properties dialog box, on the General tab, click Settings under Browsing History.
4. In the Temporary Internet Files and History Settings dialog box, click View Files. This opens the folder where your cookie files are stored.
5. In the folder that you opened in step 4, verify that there are no .txt files.

Steps to verify that the cookie files are deleted for Windows 98, for Internet Explorer 5, and for Internet Explorer 6

1. Exit Internet Explorer, and then exit any instances of Windows Explorer.
2. Click Start, and then click Run, type inetcpl.cpl, and then press ENTER.
3. In the Internet Properties dialog box, on the General tab, click View Files under Temporary Internet Files.
4. In the folder that you opened in step 4, verify that there are no text files.

Steps to verify that the cookie files are deleted for Internet Explorer 4.01 or 5.0 for UNIX on HP-UX or on Sun Solaris

1. Change to the .microsoft folder in the user’s home folder.
2. Change to the Cookies folder in the .microsoft folder.
3. In the folder that you opened in step 2, verify that there are no .txt files.

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Microsoft Knowledge Base Article

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