Folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in Windows SharePoint Services 3.0 or in SharePoint Server 2007

Folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in Windows SharePoint Services 3.0 or in SharePoint Server 2007

Article ID : 952167
Last Review : May 19, 2008
Revision : 2.0
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INTRODUCTION

This article includes information about folders that may have to be excluded from antivirus scanning in Microsoft Windows SharePoint Services 3.0 and in Microsoft Office SharePoint Server 2007. These folders may have to be excluded from antivirus scanning when you use a file-level antivirus program in Windows SharePoint Services 3.0 or in SharePoint Server 2007. If these folders are not excluded, you may see many unexpected behaviors. For example, you may receive access denied error messages when files are uploaded.

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MORE INFORMATION

When you use certain file-level antivirus software programs in Windows SharePoint Service 3.0 or in SharePoint Server 2007, it is important to exclude certain folders from being scanned. If you do not exclude these folders, you may experience many unexpected issues. These issues could include service interruption.

This article contains information about the folders that may have to be excluded from antivirus scanning.

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Folders that may have to be excluded from antivirus scanning for Windows SharePoint Services 3.0

You may have to configure the antivirus software to exclude the following folders and subfolders from antivirus scanning.

Note The Drive placeholder represents the drive letter in which you have installed Windows SharePoint Services 3.0 or SharePoint Server 2007.Typically, this drive letter is C.

• Drive: Program Files Common Files Microsoft Shared Web Service Extensions

If you do not want to exclude the whole Web Services Extensions folder from antivirus scanning, you can exclude only the following two folders:

• Drive: Program Files Common Files Microsoft Shared Web Server Extensions 12 Logs
• Drive: Program Files Common Files Microsoft Shared Web Server Extensions 12 Data Applications

Note The Applications folder must be excluded only if the computer is running the Windows SharePoint Services Search service. If the folder that contains the index file is located in some other location, you must also exclude that folder.

• Drive: Windows Microsoft.NET Framework v2.0.50727 Temporary ASP.NET Files
• Drive: Documents and Settings All Users Application Data Microsoft SharePoint Config
• Drive: Windows Temp WebTempDir

Note The WebTempDir folder is a replacement for the FrontPageTempDir folder.

• Drive: WINDOWS system32 LogFiles

Note If you use a specific account for SharePoint services or application pools identities, you may also have to exclude the following folders:

• Drive: Documents and Settings <ServiceAccount> Local Settings Application Data
• Drive: Documents and Settings <ServiceAccount> Local Settings Temp

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Folders that may have to be excluded from antivirus scanning for SharePoint Server 2007

You may have to configure the antivirus software to exclude the Drive: Program Files Microsoft Office Servers folder from antivirus scanning for SharePoint Server 2007. If you do not want to exclude the whole Microsoft Office Server folder from antivirus scanning, you can exclude only the following folders:

• Drive: Program Files Microsoft Office Servers 12.0 Data. (This folder is used for the indexing process.)
• Drive: Program Files Microsoft Office Servers 12.0 Logs
• Drive: Program Files Office SharePoint Server Bin

Note When you install SharePoint Server 2007 or when you apply a hotfix to an existing installation of SharePoint Server 2007, you may have to disable the real-time option of the antivirus program. Or, you may have to exclude the Drive: Windows Temp folder from antivirus scanning if it is required.

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REFERENCES

For more information about error messages that may occur when antivirus software scans occur in SharePoint Portal Server 2001 and in SharePoint Portal Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

320111 (/Feedback.aspx?kbNumber=320111/) Random errors may occur when antivirus software scans Microsoft Web Storage System in SharePoint Portal Server 2001 and in SharePoint Portal Server 2003

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

910449 (/Feedback.aspx?kbNumber=910449/) Troubleshooting common permissions and security-related issues in ASP.NET
813833 (/Feedback.aspx?kbNumber=813833/) PRB: Access Denied error messages when you do not put strong-named assemblies in the global assembly cache

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APPLIES TO
• Microsoft Office SharePoint Server 2007
• Microsoft Windows SharePoint Services 3.0

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Keywords: 
kbexpertiseinter kbhowto kbinfo KB952167

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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