Error when you install Windows Vista Service Pack 1: 0x8024200D

Article ID: 963699 – Last Review: February 11, 2009 – Revision: 3.0

Error when you install Windows Vista Service Pack 1: 0x8024200D

SYMPTOMS

When you install Windows Vista Service Pack 1 (SP1) by using Windows Update or by using the automatic updating feature, you may receive the following error:

0x8024200D

CAUSE

This issue may occur if you use Dynamic Update to install the May version of the Windows Vista application compatibility update, and then you try to install Windows Vista SP1. The May version of the Windows Vista application compatibility update does not correctly update certain files on the computer. Windows Vista SP1 uses these same files. Because these files are not updated correctly, setup fails.

Note Dynamic Update is a feature in Windows Vista Setup that works with Windows Update to download important fixes and drivers that are necessary for the Setup process.

RESOLUTION

To resolve this issue, install the latest Windows Vista application compatibility update and then try to install Windows Vista Service Pack 1 again. To do this, follow these steps:

  1. Download and install the latest Windows Vista application compatibility update.
    For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
    953960  (/Feedback.aspx?kbNumber=953960/ ) How to obtain the latest Windows Vista application compatibility update
  2. Restart your computer.
  3. Try to install Windows Vista Service Pack 1 again.

MORE INFORMATION

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591  (/Feedback.aspx?kbNumber=119591/ ) How to obtain Microsoft support files from online services

APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Starter
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Service Pack 1
Keywords: 
KB963699

 

Microsoft Knowledge Base Article

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