Error message when you use the Windows Server 2008 Failover Cluster Management console together with a Windows Server 2008 SP2-based failover cluster: This feature is only supported with Windows Server 2008 Enterprise and Datacenter servers

Article ID: 958983 – Last Review: December 4, 2008 – Revision: 1.0

Error message when you use the Windows Server 2008 Failover Cluster Management console together with a Windows Server 2008 SP2-based failover cluster: This feature is only supported with Windows Server 2008 Enterprise and Datacenter servers

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SYMPTOMS

Consider the following scenario. On a computer that is running the RTM version of Windows Server 2008 or Windows Vista Service Pack 1 (SP1), you use the Windows Server 2008 Failover Cluster Management console to connect to a failover cluster that is running Windows Server 2008 Service Pack 2 (SP2). However, when you try to perform certain operations in the Failover Cluster Management console, you may receive the following error message:

This feature is only supported with Windows Server 2008 Enterprise and Datacenter servers

This issue occurs when you try to perform one of the following operations:

  • Manage a cluster
  • Create a cluster
  • Validate a configuration
  • Add a node

CAUSE

This issue occurs during the version-checking process in the Windows Server 2008 Failover Cluster Management console.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must run the one of the following:

  • The Datacenter edition of Windows Server 2008
  • The Enterprise edition of Windows Server 2008
  • Windows Vista SP1 with Remote Server Administration Toolkit (RSAT) installed

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information note

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately . MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Failoverclusters.objectmodel.resources.dll 6.0.6001.22313 61,440 20-Nov-2008 09:12 x86
Failoverclusters.objectmodel.dll 6.0.6001.22313 502,784 20-Nov-2008 08:53 x86
Failoverclusters.snapin.resources.dll 6.0.6001.22313 974,848 20-Nov-2008 09:12 x86
Failoverclusters.snapin.dll 6.0.6001.22313 1,679,360 20-Nov-2008 08:53 x86
Cprepsrv.exe 6.0.6001.22313 524,800 20-Nov-2008 08:48 x86
Failoverclusters.common.resources.dll 6.0.6001.22313 172,032 20-Nov-2008 09:12 x86
Clusres.dll 6.0.6001.22313 912,896 20-Nov-2008 08:48 x86
Failoverclusters.wizards.dll 6.0.6001.22313 577,536 20-Nov-2008 08:53 x86
Failoverclusters.wizards.resources.dll 6.0.6001.22313 249,856 20-Nov-2008 09:12 x86
Clnetcfg.dll 6.0.6001.22313 461,312 20-Nov-2008 08:48 x86
Failoverclusters.common.dll 6.0.6001.22313 3,268,608 20-Nov-2008 08:53 x86
For all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Failoverclusters.objectmodel.resources.dll 6.0.6001.22313 61,440 20-Nov-2008 10:21 x86
Failoverclusters.objectmodel.dll 6.0.6001.22313 509,440 20-Nov-2008 10:12 x64
Failoverclusters.snapin.resources.dll 6.0.6001.22313 974,848 20-Nov-2008 10:21 x86
Failoverclusters.snapin.dll 6.0.6001.22313 1,679,360 20-Nov-2008 10:12 x86
Cprepsrv.exe 6.0.6001.22313 672,256 20-Nov-2008 10:07 x64
Failoverclusters.common.resources.dll 6.0.6001.22313 172,032 20-Nov-2008 10:21 x86
Clusres.dll 6.0.6001.22313 1,154,048 20-Nov-2008 10:09 x64
Failoverclusters.wizards.dll 6.0.6001.22313 577,536 20-Nov-2008 10:12 x86
Failoverclusters.wizards.resources.dll 6.0.6001.22313 249,856 20-Nov-2008 10:21 x86
Clnetcfg.dll 6.0.6001.22313 659,456 20-Nov-2008 10:09 x64
Failoverclusters.common.dll 6.0.6001.22313 3,268,608 20-Nov-2008 10:12 x86
For all supported Itanium-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Failoverclusters.objectmodel.resources.dll 6.0.6001.22313 61,440 20-Nov-2008 10:34 x86
Failoverclusters.objectmodel.dll 6.0.6001.22313 546,816 20-Nov-2008 10:44 IA-64
Failoverclusters.snapin.resources.dll 6.0.6001.22313 974,848 20-Nov-2008 10:34 x86
Failoverclusters.snapin.dll 6.0.6001.22313 1,679,360 20-Nov-2008 10:45 x86
Cprepsrv.exe 6.0.6001.22313 1,000,448 20-Nov-2008 10:17 IA-64
Failoverclusters.common.resources.dll 6.0.6001.22313 172,032 20-Nov-2008 10:34 x86
Clusres.dll 6.0.6001.22313 1,914,880 20-Nov-2008 10:22 IA-64
Failoverclusters.wizards.dll 6.0.6001.22313 577,536 20-Nov-2008 10:46 x86
Failoverclusters.wizards.resources.dll 6.0.6001.22313 249,856 20-Nov-2008 10:34 x86
Clnetcfg.dll 6.0.6001.22313 979,968 20-Nov-2008 10:22 IA-64
Failoverclusters.common.dll 6.0.6001.22313 3,268,608 20-Nov-2008 10:44 x86

WORKAROUND

To work around the issue, use one of the following methods.

Method 1

Use the Cluster.exe utility. Most operations that cause this error can be performed by using this utility.

Note You cannot validate a configuration by using this utility.

Method 2

to manage the cluster, use the Failover Cluster Management console on a computer that is running Windows Server 2008 SP2 or Windows Vista SP2.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

The Windows Server 2008 Failover Cluster Management console is included with Windows Server 2008 Enterprise and Data Center editions. You can also install the console in Windows Vista SP1 from the Remote Server Administration Toolkit (RSAT). This update resolves this issue for the Failover Cluster Management console in both Windows Server 2008 RTM and Windows Vista SP1.

Note Service Pack 1 is integrated into the RTM version of Windows Server 2008.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684  (/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Package_for_kb958983_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 10,268 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,432 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 21,600 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,424 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 22,099 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,432 20-Nov-2008 19:40 Not Applicable
X86_failoverclusters.objectmodel.resources_31bf3856ad364e35_6.0.6001.22313_en-us_20c5c51d29717ecd.manifest Not Applicable 3,547 20-Nov-2008 10:12 Not Applicable
X86_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22313_none_8427f482ec21b9f6.manifest Not Applicable 7,973 20-Nov-2008 09:39 Not Applicable
X86_failoverclusters.snapin.resources_31bf3856ad364e35_6.0.6001.22313_en-us_1a9ed2289e38a76c.manifest Not Applicable 3,540 20-Nov-2008 10:13 Not Applicable
X86_failoverclusters.snapin_31bf3856ad364e35_6.0.6001.22313_none_03298ef661337beb.manifest Not Applicable 4,092 20-Nov-2008 09:39 Not Applicable
X86_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22313_none_38966a3476ef61e3.manifest Not Applicable 31,282 20-Nov-2008 09:40 Not Applicable
X86_microsoft-windows-f..ed-common.resources_31bf3856ad364e35_6.0.6001.22313_en-us_da101f58420fe699.manifest Not Applicable 3,596 20-Nov-2008 10:11 Not Applicable
X86_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6001.22313_none_c15c70b4b61e4b16.manifest Not Applicable 10,993 20-Nov-2008 09:39 Not Applicable
X86_microsoft-windows-f..overcluster-wizards_31bf3856ad364e35_6.0.6001.22313_none_40d4b80f1bc898f7.manifest Not Applicable 3,085 20-Nov-2008 09:44 Not Applicable
X86_microsoft-windows-f..r-wizards.resources_31bf3856ad364e35_6.0.6001.22313_en-us_c74f792b7c2e2daa.manifest Not Applicable 3,561 20-Nov-2008 10:11 Not Applicable
X86_microsoft-windows-f..ster-managed-common_31bf3856ad364e35_6.0.6001.22313_none_5c5567f9af89828e.manifest Not Applicable 6,231 20-Nov-2008 09:43 Not Applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Amd64_failoverclusters.objectmodel.resources_31bf3856ad364e35_6.0.6001.22313_en-us_7ce460a0e1cef003.manifest Not Applicable 3,555 20-Nov-2008 10:34 Not Applicable
Amd64_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22313_none_e0469006a47f2b2c.manifest Not Applicable 8,005 20-Nov-2008 11:12 Not Applicable
Amd64_failoverclusters.snapin.resources_31bf3856ad364e35_6.0.6001.22313_en-us_76bd6dac569618a2.manifest Not Applicable 3,548 20-Nov-2008 10:34 Not Applicable
Amd64_failoverclusters.snapin_31bf3856ad364e35_6.0.6001.22313_none_5f482a7a1990ed21.manifest Not Applicable 4,100 20-Nov-2008 11:11 Not Applicable
Amd64_fb5985d1d93676828af0fd3fa9a43aa4_31bf3856ad364e35_6.0.6001.22313_none_81cb1142fbe7ce0e.manifest Not Applicable 715 20-Nov-2008 19:40 Not Applicable
Amd64_fef9e3d144a9e58e23dcb31db44a7fbb_31bf3856ad364e35_6.0.6001.22313_none_e3db1d71f47e9ab9.manifest Not Applicable 730 20-Nov-2008 19:40 Not Applicable
Amd64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22313_none_94b505b82f4cd319.manifest Not Applicable 31,312 20-Nov-2008 11:12 Not Applicable
Amd64_microsoft-windows-f..ed-common.resources_31bf3856ad364e35_6.0.6001.22313_en-us_362ebadbfa6d57cf.manifest Not Applicable 3,604 20-Nov-2008 10:33 Not Applicable
Amd64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6001.22313_none_1d7b0c386e7bbc4c.manifest Not Applicable 11,047 20-Nov-2008 11:11 Not Applicable
Amd64_microsoft-windows-f..overcluster-wizards_31bf3856ad364e35_6.0.6001.22313_none_9cf35392d4260a2d.manifest Not Applicable 3,091 20-Nov-2008 11:17 Not Applicable
Amd64_microsoft-windows-f..r-wizards.resources_31bf3856ad364e35_6.0.6001.22313_en-us_236e14af348b9ee0.manifest Not Applicable 3,569 20-Nov-2008 10:33 Not Applicable
Amd64_microsoft-windows-f..ster-managed-common_31bf3856ad364e35_6.0.6001.22313_none_b874037d67e6f3c4.manifest Not Applicable 6,251 20-Nov-2008 11:16 Not Applicable
Package_for_kb958983_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 9,658 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,440 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 21,788 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,432 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 22,291 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,440 20-Nov-2008 19:40 Not Applicable
Additional files for all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Ia64_failoverclusters.objectmodel.resources_31bf3856ad364e35_6.0.6001.22313_en-us_20c76913296f87c9.manifest Not Applicable 3,550 20-Nov-2008 11:57 Not Applicable
Ia64_failoverclusters.objectmodel_31bf3856ad364e35_6.0.6001.22313_none_84299878ec1fc2f2.manifest Not Applicable 7,989 20-Nov-2008 12:14 Not Applicable
Ia64_failoverclusters.snapin.resources_31bf3856ad364e35_6.0.6001.22313_en-us_1aa0761e9e36b068.manifest Not Applicable 3,543 20-Nov-2008 11:58 Not Applicable
Ia64_failoverclusters.snapin_31bf3856ad364e35_6.0.6001.22313_none_032b32ec613184e7.manifest Not Applicable 4,096 20-Nov-2008 12:14 Not Applicable
Ia64_microsoft-windows-f..cluster-agentserver_31bf3856ad364e35_6.0.6001.22313_none_38980e2a76ed6adf.manifest Not Applicable 31,297 20-Nov-2008 12:14 Not Applicable
Ia64_microsoft-windows-f..ed-common.resources_31bf3856ad364e35_6.0.6001.22313_en-us_da11c34e420def95.manifest Not Applicable 3,599 20-Nov-2008 11:57 Not Applicable
Ia64_microsoft-windows-f..overcluster-clusres_31bf3856ad364e35_6.0.6001.22313_none_c15e14aab61c5412.manifest Not Applicable 11,020 20-Nov-2008 12:13 Not Applicable
Ia64_microsoft-windows-f..overcluster-wizards_31bf3856ad364e35_6.0.6001.22313_none_40d65c051bc6a1f3.manifest Not Applicable 3,088 20-Nov-2008 12:18 Not Applicable
Ia64_microsoft-windows-f..r-wizards.resources_31bf3856ad364e35_6.0.6001.22313_en-us_c7511d217c2c36a6.manifest Not Applicable 3,564 20-Nov-2008 11:57 Not Applicable
Ia64_microsoft-windows-f..ster-managed-common_31bf3856ad364e35_6.0.6001.22313_none_5c570befaf878b8a.manifest Not Applicable 6,241 20-Nov-2008 12:17 Not Applicable
Package_for_kb958983_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 5,836 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,427 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 6,813 20-Nov-2008 19:40 Not Applicable
Package_for_kb958983_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,435 20-Nov-2008 19:40 Not Applicable

APPLIES TO
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Vista Service Pack 1
Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbsurveynew kbqfe kbhotfixserver KB958983

 

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