Error message when you try to unlock a Windows Vista-based or a Windows Server 2008-based computer that has the Fast User Switching feature disabled: The password for this account has expired

Article ID: 958900 – Last Review: January 21, 2009 – Revision: 1.0

Error message when you try to unlock a Windows Vista-based or a Windows Server 2008-based computer that has the Fast User Switching feature disabled: The password for this account has expired

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SYMPTOMS

On a Windows Vista-based or a Windows Server 2008-based computer, you disable the Fast User Switching feature. Later, if the password expires when the computer is locked, you cannot change the password. When you try to unlock the computer, you receive the following error message:

The password for this account has expired. To change the password, click Cancel, click Switch User, and then log on.

However, when the Fast User Switching feature is disabled, the Switch User option does not appear on the logon screen. Then, you have to restart the computer to change the password.

RESOLUTION

A hotfix is available to resolve this problem. After you apply the hotfix, you can see the Switch User option, and you can switch users in this specific scenario even if the Fast User Switching feature is disabled. This hotfix does not enable Fast User Switching in any other scenarios.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows Vista Service Pack 1 or Windows Server 2008 installed on the computer.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information note

The MANIFEST files (.manifest) and MUM files (.mum) installed for each environment are listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Authui.dll 6.0.6001.22293 1,985,536 23-Oct-2008 03:38 x86
Winlogon.exe 6.0.6001.22293 314,880 23-Oct-2008 03:37 x86
For all supported x64-based versions of Windows Vista and Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Authui.dll 6.0.6001.22293 2,272,256 23-Oct-2008 05:00 x64
Winlogon.exe 6.0.6001.22293 406,016 23-Oct-2008 05:00 x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File name File version File size Date Time Platform
Authui.dll 6.0.6001.22293 2,943,488 23-Oct-2008 05:00 IA-64
Winlogon.exe 6.0.6001.22293 914,944 23-Oct-2008 05:00 IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

MORE INFORMATION

For more information about Fast User Switching, visit the following Microsoft Web site:

http://windowshelp.microsoft.com/Windows/en-US/Help/4b2208e2-90ac-4394-b7fc-b8a84b2e2d0a1033.mspx (http://windowshelp.microsoft.com/Windows/en-US/Help/4b2208e2-90ac-4394-b7fc-b8a84b2e2d0a1033.mspx)

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684   (/Feedback.aspx?kbNumber=824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and Windows Server 2008

Collapse this tableExpand this table
File name Package_for_kb958900_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,367
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,422
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,423
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,422
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name X86_103acc59b6ad9f7c6d6173e45794223c_31bf3856ad364e35_6.0.6001.22293_none_ffaeb59768d206b8.manifest
File version Not Applicable
File size 709
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name X86_1fea0c170974cb9bbf7b3753ca272f7a_31bf3856ad364e35_6.0.6001.22293_none_3128a80591b4eaca.manifest
File version Not Applicable
File size 696
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name X86_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6001.22293_none_0c1ecd5a0ecbc666.manifest
File version Not Applicable
File size 57,625
Date (UTC) 23-Oct-2008
Time (UTC) 04:10
File name X86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.22293_none_6fee5159ee556064.manifest
File version Not Applicable
File size 21,441
Date (UTC) 23-Oct-2008
Time (UTC) 04:07

Additional files for all supported x64-based versions of Windows Vista and Windows Server 2008

Collapse this tableExpand this table
File name Amd64_1f2408a92252f1cbd1983ef4004ce183_31bf3856ad364e35_6.0.6001.22293_none_0cbe24cc4a2d71aa.manifest
File version Not Applicable
File size 1,040
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Amd64_96fa1e49c2d922d496e7419fc558d20b_31bf3856ad364e35_6.0.6001.22293_none_53f93c1d65c55573.manifest
File version Not Applicable
File size 700
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Amd64_d51a3acd08c958abf622a3f9abb5591e_31bf3856ad364e35_6.0.6001.22293_none_9f061cda0e2a2dad.manifest
File version Not Applicable
File size 1,066
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Amd64_d7fa2c33e3aa8821e03e4ff338942adc_31bf3856ad364e35_6.0.6001.22293_none_008ef76be7a1335c.manifest
File version Not Applicable
File size 713
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Amd64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6001.22293_none_683d68ddc729379c.manifest
File version Not Applicable
File size 57,683
Date (UTC) 23-Oct-2008
Time (UTC) 05:56
File name Amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.22293_none_cc0cecdda6b2d19a.manifest
File version Not Applicable
File size 21,483
Date (UTC) 23-Oct-2008
Time (UTC) 05:52
File name Package_for_kb958900_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,375
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,439
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,431
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,433
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,439
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,430
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
File version Not Applicable
File size 1,438
Date (UTC) 24-Oct-2008
Time (UTC) 22:35

Additional files for all supported x64-based versions of Windows Server 2008

Collapse this tableExpand this table
File name Ia64_0e8b64364fbf7feed6cc9d63f665d50f_31bf3856ad364e35_6.0.6001.22293_none_e004aba6180b12b7.manifest
File version Not Applicable
File size 1,038
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Ia64_336e58f9d3fc0c9d0420ba0c43883df1_31bf3856ad364e35_6.0.6001.22293_none_598bbc5f7da0bf9c.manifest
File version Not Applicable
File size 1,064
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Ia64_746303986483c9698f5627013aaf2797_31bf3856ad364e35_6.0.6001.22293_none_896bcca3a99604fd.manifest
File version Not Applicable
File size 698
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Ia64_b070157ce2b02671c1088cd6101dd76b_31bf3856ad364e35_6.0.6001.22293_none_faf407f6105158b6.manifest
File version Not Applicable
File size 711
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Ia64_microsoft-windows-authentication-authui_31bf3856ad364e35_6.0.6001.22293_none_0c2071500ec9cf62.manifest
File version Not Applicable
File size 56,708
Date (UTC) 23-Oct-2008
Time (UTC) 06:19
File name Ia64_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.22293_none_6feff54fee536960.manifest
File version Not Applicable
File size 21,462
Date (UTC) 23-Oct-2008
Time (UTC) 06:16
File name Package_for_kb958900_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,425
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,427
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,429
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,435
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,426
Date (UTC) 24-Oct-2008
Time (UTC) 22:35
File name Package_for_kb958900_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum
File version Not Applicable
File size 1,434
Date (UTC) 24-Oct-2008
Time (UTC) 22:35

APPLIES TO
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertisebeginner kbfix kbsurveynew kbqfe kbhotfixserver KB958900

 

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