Error message when you try to uninstall Internet Explorer 7: “Setup cannot copy the file Ieeula.chm”

When you try to uninstall Windows Internet Explorer 7 for Windows XP by using the Add or Remove Programs item in Control Panel, you may receive the following error message:

Setup cannot copy the file Ieeula.chm

Additionally, you cannot uninstall Internet Explorer 7.


To work around this issue, use one of the following methods.

Method: Replace the Ieeula.chm file

If the Ieeula.chm is missing from the Windows/IE7 folder, replace the Ieeula.chm file by using the Ieeula.chm file in the Windows/Help folder. To do this, follow these steps:

1. Click Start, type %windir%\help in the Open box, and then click OK.
2. Right-click the Ieeula.chm file, and then click Copy.
3. Exit Windows Explorer.
4. Click Start, type %windir%\IE7 in the Open box, and then click OK.
5. On the Edit menu, click Paste.


Microsoft Knowledge Base Article

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