Error message when you try to start Internet Explorer 7 in Windows Vista: You must be an administrator to open Internet Explorer on this desktop

Error message when you try to start Internet Explorer 7 in Windows Vista: You must be an administrator to open Internet Explorer on this desktop

Article ID : 935855
Last Review : August 24, 2007
Revision : 3.3
On This Page

SYMPTOMS

In Windows Vista, you receive the following error message when you try to start Windows Internet Explorer 7:

You must be an administrator to open Internet Explorer on this desktop.
To open Internet Explorer, right-click the Internet Explorer icon, and then click ‘Run as administrator’

You receive this error message even after you log on by using an account that is a member of the Administrators group.

Note This problem does not occur in earlier versions of Windows. These versions include Microsoft Windows XP and Microsoft Windows Server 2003.

Back to the top

CAUSE

This problem occurs if you try to start Internet Explorer 7 on a desktop that is not the default desktop. A program may switch the user to a desktop that is not the default desktop. This problem occurs because some security enhancements in Windows Vista prevent the user from starting Internet Explorer on a desktop that is not the default desktop.

Back to the top

RESOLUTION

Update information

The following files are available for download from the MicrosoftDownload Center:

Update for Windows Vista

DownloadDownload the 935855 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=56355D02-1A79-4074-99EE-29936EBC9741)

Update for Windows Vista for x64-based Systems

DownloadDownload the 935855 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=403F4574-AFAF-4A83-A41E-81E2C7341E51)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 (/Feedback.aspx?kbNumber=119591/) How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you install this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions
File name File version File size Date Time Platform Service branch
Package_1_for_kb935855~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 2,678 19-Apr-2007 19:45 Not applicable Not applicable
Package_2_for_kb935855~31bf3856ad364e35~x86~~6.0.1.0.mum Not applicable 2,474 19-Apr-2007 19:45 Not applicable Not applicable
Update.mum Not applicable 1,897 19-Apr-2007 19:45 Not applicable Not applicable
X86_5e1a84c87a8fa8df7cd636f7f32e30dc_31bf3856ad364e35_6.0.6000.20581_none_b4d0208fcd3e39a9.manifest Not applicable 706 19-Apr-2007 19:45 Not applicable Not applicable
X86_5e51db4477b7b63981f1c5a5f4355815_31bf3856ad364e35_6.0.6000.20581_none_476ad5cc75a864ed.manifest Not applicable 701 19-Apr-2007 19:45 Not applicable Not applicable
X86_a6fca66dadad46f7359e1aa3aa9043d1_31bf3856ad364e35_6.0.6000.20581_none_2bec2167e731b8cc.manifest Not applicable 727 19-Apr-2007 19:45 Not applicable Not applicable
X86_f2602f43dc64e7f8db36efca63358439_31bf3856ad364e35_6.0.6000.20581_none_94ee1249e9cf76ba.manifest Not applicable 706 19-Apr-2007 19:45 Not applicable Not applicable
X86_microsoft-windows-com-base-qfe-ole32_31bf3856ad364e35_6.0.6000.20581_none_aa6b829f0e886dee.manifest Not applicable 9,395 19-Apr-2007 19:53 Not applicable Not applicable
X86_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.20581_none_6818b73f5a170ba6.manifest Not applicable 15,485 19-Apr-2007 19:53 Not applicable Not applicable
X86_microsoft-windows-explorerframe_31bf3856ad364e35_6.0.6000.20581_none_c0cae4a69007f444.manifest Not applicable 17,993 19-Apr-2007 19:53 Not applicable Not applicable
X86_microsoft-windows-i..tipledesktopsupport_31bf3856ad364e35_6.0.6000.20581_none_bf671a66d91b1b06.manifest Not applicable 1,683 19-Apr-2007 02:32 Not applicable Not applicable
Ole32.dll 6.0.6000.20581 1,314,816 19-Apr-2007 02:15 x86 X86_MICROSOFT-WINDOWS-COM-BASE-QFE
Rpcss.dll 6.0.6000.20581 546,304 19-Apr-2007 02:15 x86 X86_MICROSOFT-WINDOWS-COM-BASE-QFE
Explorerframe.dll 6.0.6000.20581 20,992 19-Apr-2007 02:13 x86 Not applicable
Windows Vista, 64-bit versions
File name File version File size Date Time Platform Service branch
Amd64_6424f3992edc0aeb7d7b7fea9826d46f_31bf3856ad364e35_6.0.6000.20581_none_a9aa73f90c10d53c.manifest Not applicable 710 11-May-2007 20:57 Not applicable Not applicable
Amd64_ba38e91c0484155f9eb8178e71ad3707_31bf3856ad364e35_6.0.6000.20581_none_0d9fdcce54cc0c61.manifest Not applicable 1,050 11-May-2007 20:57 Not applicable Not applicable
Amd64_cdad8a17bfb3bc52b798e592c493d16c_31bf3856ad364e35_6.0.6000.20581_none_aef10f0b43639dcb.manifest Not applicable 710 11-May-2007 20:57 Not applicable Not applicable
Amd64_f2602f43dc64e7f8db36efca63358439_31bf3856ad364e35_6.0.6000.20581_none_f10cadcda22ce7f0.manifest Not applicable 708 11-May-2007 20:57 Not applicable Not applicable
Amd64_fe09fe62058033e284fd2db68d2c80a9_31bf3856ad364e35_6.0.6000.20581_none_57a33f9179d99a95.manifest Not applicable 1,102 11-May-2007 20:57 Not applicable Not applicable
Amd64_microsoft-windows-com-base-qfe-ole32_31bf3856ad364e35_6.0.6000.20581_none_068a1e22c6e5df24.manifest Not applicable 9,441 11-May-2007 21:07 Not applicable Not applicable
Amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.20581_none_c43752c312747cdc.manifest Not applicable 15,784 11-May-2007 21:07 Not applicable Not applicable
Amd64_microsoft-windows-explorerframe_31bf3856ad364e35_6.0.6000.20581_none_1ce9802a4865657a.manifest Not applicable 18,346 11-May-2007 21:07 Not applicable Not applicable
Amd64_microsoft-windows-i..tipledesktopsupport_31bf3856ad364e35_6.0.6000.20581_none_1b85b5ea91788c3c.manifest Not applicable 1,685 19-Apr-2007 03:39 Not applicable Not applicable
Package_1_for_kb935855~31bf3856ad364e35~amd64~~6.0.2.0.mum Not applicable 3,628 11-May-2007 20:57 Not applicable Not applicable
Package_2_for_kb935855~31bf3856ad364e35~amd64~~6.0.2.0.mum Not applicable 2,694 11-May-2007 20:57 Not applicable Not applicable
Update.mum Not applicable 1,909 11-May-2007 20:57 Not applicable Not applicable
Ole32.dll 6.0.6000.20581 1,954,304 19-Apr-2007 03:24 x64 AMD64_MICROSOFT-WINDOWS-COM-BASE-QFE
Rpcss.dll 6.0.6000.20581 720,384 19-Apr-2007 03:24 x64 AMD64_MICROSOFT-WINDOWS-COM-BASE-QFE
Explorerframe.dll 6.0.6000.20581 39,424 19-Apr-2007 03:22 x64 Not applicable

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

Back to the top

MORE INFORMATION

A desktop is a securable object that has a logical display surface. A desktop may contain user interface items such as windows and menus. For more information, visit the following Microsoft Developer Network Web site:

http://msdn2.microsoft.com/en-us/library/ms682573.aspx (http://msdn2.microsoft.com/en-us/library/ms682573.aspx)

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

To enable Internet Explorer to run on a desktop that is not the default desktop, you must have cumulative security update 933566 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

933566 (/Feedback.aspx?kbNumber=933566/) MS07-033: Cumulative Security Update for Internet Explorer

Back to the top


APPLIES TO
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Ultimate
• Windows Vista Business
• Windows Vista Enterprise
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Business 64-bit Edition
• Windows Vista Enterprise 64-bit Edition

Back to the top

Keywords: 
kberrmsg kbbug kbfix kbqfe kbpubtypekc atdownload kbexpertiseinter kbexpertisebeginner kbhotfixserver kbwinvistapostrtmfix KB935855

Back to the top

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image