Error message when you try to open an appointment in the calendar after you apply hotfix 955572: Cannot open this item

Article ID: 959456 – Last Review: February 13, 2009 – Revision: 1.0

Error message when you try to open an appointment in the calendar after you apply hotfix 955572: Cannot open this item

SYMPTOMS

After you apply hotfix 955572, you may receive an error message when you open an appointment in a shared calendar:

Cannot open this item

This issue may occur if the following conditions are true:

  • You are the delegate in a delegate and manager scenario.
  • You enable caching of shared folders.

    For more information about how to enable caching of shared folders, click the following article number to view the article in the Microsoft Knowledge Base:

    955572  (/Feedback.aspx?kbNumber=955572/ ) You cannot cache shared mail folders in Outlook 2007

RESOLUTION

To resolve this issue, apply hotfix 957692. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

957692  (/Feedback.aspx?kbNumber=957692/ ) Description of the Outlook 2007 hotfix package (Outlook.msp): October 28, 2008

APPLIES TO
  • Microsoft Office Outlook 2007
Keywords: 
kbqfe kberrmsg kbexpertisebeginner kbsurveynew kbprb KB959456

 

Microsoft Knowledge Base Article

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