Error message when you try to match a set-top box code with a Windows Media Center infrared remote control in Windows Vista: “Code Limit Reached”

You try to match a cable set-top box or a satellite set-top box together with a Windows Media Center infrared remote control in Windows Vista, and the infrared codes are not matched correctly to the set-top box. Then, you receive the following error message:

Code Limit Reached – You have tried the maximum allowed number of codes. Please use one of the codes you have already tried, or contact technical support.


This behavior occurs if the limit of 31 tries has been reached when you try to match your set-top box to the infrared table in the Windows Media Center remote control in Windows Vista. If you restart the computer, and you try to enter the infrared code again, you only have one more opportunity to match the infrared code to the set-top box. If the infrared code is again incorrect, you must restart the computer to try another set-top box infrared code.


To change this behavior, contact the set-top box vendor to obtain the correct infrared code that matches the Windows Media Center infrared remote control.

Windows Vista Enterprise 64-bit Edition
Windows Vista Home Basic 64-bit Edition
Windows Vista Home Premium 64-bit Edition
Windows Vista Ultimate 64-bit Edition
Windows Vista Business
Windows Vista Business 64-bit Edition
Windows Vista Enterprise
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Starter
Windows Vista Ultimate


Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks

You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

To prove that you're not a bot, enter this code
Anti-Spam Image