Error message when you try to browse the SharePoint Web site after you perform an in-place upgrade from SharePoint Portal Server 2003 to SharePoint Server 2007: Unable to get global configuration data

Error message when you try to browse the SharePoint Web site after you perform an in-place upgrade from SharePoint Portal Server 2003 to SharePoint Server 2007: Unable to get global configuration data

Article ID : 953129
Last Review : June 16, 2008
Revision : 1.0

SYMPTOMS

When you try to browse the default SharePoint Web site, you receive the following error message in Microsoft Office SharePoint Server 2007:

Unable to get global configuration data

This issue occurs after you perform an in-place upgrade from Microsoft Office SharePoint Portal Server 2003 to SharePoint Server 2007.

Additionally, the following message is logged in the Upgrade log file:

Requested registry access is not allowed.

Note By default, the Upgrade.log file is located in the C: Program Files Common Files Microsoft Shared Web server extensions 12 Logs folder.

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CAUSE

This problem occurs when the user account that is used to perform the upgrade has insufficient user rights.

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RESOLUTION

To resolve this problem, run the stsadm command on the SharePoint Server computer. To do this, follow these steps:

1. Make sure that the user account meets the following requirements:

• The account includes the dbcreator and securityadmin roles on the SQL server.
• The account includes the db_owner role of the SharePoint databases and is the local Administrator on the SharePoint Server computer.
2. At a command prompt, type the following command, and then press ENTER:

stsadm -o upgrade -inplace -url http://SharePoint_site_address -forceupgrade

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REFERENCES

For more information about SharePoint, visit the following Microsoft Web site:

http://office.microsoft.com/sharepointserver (http://office.microsoft.com/sharepointserver)

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APPLIES TO
• Microsoft Office SharePoint Server 2007

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Keywords: 
kbbrowsing kbaccounts kberrorsandwarnings kbupgrade kbweb kbexpertiseadvanced kbprb kbtshoot KB953129

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Microsoft Knowledge Base Article

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