Error message when you run an application on a terminal server that is running Windows Server 2008 or Windows Vista with Service Pack 1: Stop 0x0000008E

Error message when you run an application on a terminal server that is running Windows Server 2008 or Windows Vista with Service Pack 1: Stop 0x0000008E

Article ID : 951954
Last Review : May 28, 2008
Revision : 1.0
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SYMPTOMS

You use a Remote Desktop Protocol (RDP) session to log on to a terminal server that is running Windows Server 2008 or Windows Vista with Service Pack 1 (SP1). However, when you run an application, such as a Microsoft Visual FoxPro application, the terminal server may randomly crash. Additionally, you receive an error message that resembles the following:

Stop 0x0000008E
KERNEL_MODE_EXCEPTION_NOT_HANDLED

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista with SP1 and Windows Server 2008, x86-based versions
File name File version File size Date Time Platform
Package_1_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,774 08-May-2008 00:54 Not Applicable
Package_2_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,941 08-May-2008 00:54 Not Applicable
Package_3_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,779 08-May-2008 00:54 Not Applicable
Package_4_for_kb951954~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,779 08-May-2008 00:54 Not Applicable
Package_for_kb951954_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,367 08-May-2008 00:54 Not Applicable
Package_for_kb951954_client~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 08-May-2008 00:54 Not Applicable
Package_for_kb951954_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,421 08-May-2008 00:54 Not Applicable
Package_for_kb951954_sc~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,423 08-May-2008 00:54 Not Applicable
Package_for_kb951954_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,425 08-May-2008 00:54 Not Applicable
Package_for_kb951954_server~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,431 08-May-2008 00:54 Not Applicable
Package_for_kb951954_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,422 08-May-2008 00:54 Not Applicable
Package_for_kb951954_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum Not Applicable 1,429 08-May-2008 00:54 Not Applicable
Update.mum Not Applicable 3,077 08-May-2008 00:54 Not Applicable
X86_51c1c112d3b0bab084a463c0a81e78e9_31bf3856ad364e35_6.0.6001.22174_none_3e96ca7e9760ee62.manifest Not Applicable 694 08-May-2008 00:54 Not Applicable
X86_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_b9356839b3d9927d.manifest Not Applicable 6,543 07-May-2008 03:42 Not Applicable
Win32k.sys 6.0.6001.22174 2,032,128 07-May-2008 00:58 x86
Windows Vista with SP1 and Windows Server 2008, x64-based versions
File name File version File size Date Time Platform
Amd64_4d761534cc605521f19e5ba38d2ff638_31bf3856ad364e35_6.0.6001.22174_none_41fd847467ae343e.manifest Not Applicable 698 08-May-2008 00:54 Not Applicable
Amd64_725f1ecdbe942c55f54a567aa7ff5df8_31bf3856ad364e35_6.0.6001.22174_none_215bb05b52f94bd4.manifest Not Applicable 1,038 08-May-2008 00:54 Not Applicable
Amd64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_155403bd6c3703b3.manifest Not Applicable 6,559 07-May-2008 04:54 Not Applicable
Package_1_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,784 08-May-2008 00:54 Not Applicable
Package_2_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,167 08-May-2008 00:54 Not Applicable
Package_3_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,003 08-May-2008 00:54 Not Applicable
Package_4_for_kb951954~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 2,003 08-May-2008 00:54 Not Applicable
Package_for_kb951954_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,375 08-May-2008 00:54 Not Applicable
Package_for_kb951954_client~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 08-May-2008 00:54 Not Applicable
Package_for_kb951954_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,429 08-May-2008 00:54 Not Applicable
Package_for_kb951954_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,431 08-May-2008 00:54 Not Applicable
Package_for_kb951954_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,433 08-May-2008 00:54 Not Applicable
Package_for_kb951954_server~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,439 08-May-2008 00:54 Not Applicable
Package_for_kb951954_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,430 08-May-2008 00:54 Not Applicable
Package_for_kb951954_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum Not Applicable 1,437 08-May-2008 00:54 Not Applicable
Update.mum Not Applicable 3,099 08-May-2008 00:54 Not Applicable
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_1fa8ae0fa097c5ae.manifest Not Applicable 5,013 07-May-2008 03:34 Not Applicable
Win32k.sys 6.0.6001.22174 2,741,760 07-May-2008 01:26 x64
Windows Vista with SP1 and Windows Server 2008, Itanium-based versions
File name File version File size Date Time Platform
Ia64_48c1ec472f4b0f88b6bc8b124b5ddaaa_31bf3856ad364e35_6.0.6001.22174_none_be7491d281012335.manifest Not Applicable 1,036 08-May-2008 00:53 Not Applicable
Ia64_a5d6c6d952a44241022491f07c3b94a2_31bf3856ad364e35_6.0.6001.22174_none_104c5054837c6d98.manifest Not Applicable 696 08-May-2008 00:53 Not Applicable
Ia64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_b9370c2fb3d79b79.manifest Not Applicable 6,551 07-May-2008 04:26 Not Applicable
Package_1_for_kb951954~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,779 08-May-2008 00:53 Not Applicable
Package_2_for_kb951954~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,998 08-May-2008 00:53 Not Applicable
Package_3_for_kb951954~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,998 08-May-2008 00:53 Not Applicable
Package_for_kb951954_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,425 08-May-2008 00:53 Not Applicable
Package_for_kb951954_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 08-May-2008 00:53 Not Applicable
Package_for_kb951954_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,429 08-May-2008 00:53 Not Applicable
Package_for_kb951954_server~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,434 08-May-2008 00:53 Not Applicable
Package_for_kb951954_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,426 08-May-2008 00:53 Not Applicable
Package_for_kb951954_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum Not Applicable 1,433 08-May-2008 00:53 Not Applicable
Update.mum Not Applicable 2,423 08-May-2008 00:53 Not Applicable
Wow64_microsoft-windows-win32k_31bf3856ad364e35_6.0.6001.22174_none_1fa8ae0fa097c5ae.manifest Not Applicable 5,013 07-May-2008 03:34 Not Applicable
Win32k.sys 6.0.6001.22174 6,638,592 07-May-2008 01:16 IA-64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Server 2008 Datacenter without Hyper-V
• Windows Server 2008 Enterprise without Hyper-V
• Windows Server 2008 for Itanium-Based Systems
• Windows Server 2008 Standard without Hyper-V
• Windows Server 2008 Datacenter
• Windows Server 2008 Enterprise
• Windows Server 2008 Standard
• Windows Vista Service Pack 1, when used with:
    Windows Vista Enterprise 64-bit Edition
    Windows Vista Ultimate 64-bit Edition
    Windows Vista Business
    Windows Vista Business 64-bit Edition
    Windows Vista Enterprise
    Windows Vista Ultimate

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Keywords: 
kbautohotfix kbexpertiseadvanced kbfix kbqfe kbhotfixserver KB951954

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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