Error message when you resume a Windows Vista-based computer from running a 3-D screen saver, from sleep, or from hibernation: Windows Media Player cannot play this DVD because there is a problem with digital copy protection

Error message when you resume a Windows Vista-based computer from running a 3-D screen saver, from sleep, or from hibernation: Windows Media Player cannot play this DVD because there is a problem with digital copy protection

Article ID : 935466
Last Review : October 31, 2007
Revision : 4.1

SYMPTOMS

When you resume a Windows Vista-based computer from sleep, from hibernation, or from running a three-dimensional (3-D) screen saver, you may receive an error message that resembles the following:

Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder and video card. Try installing an updated driver for your video card.

This problem may occur when you play a DVD in Microsoft Windows Media Player 11, and then either of the following events occurs:

• You pause the DVD, and then you put the computer to sleep.
• A 3-D screen saver starts.

Note The Allow screen saver during playback option in Windows Media Player 11 enables a screen saver to appear while content is playing.

You receive the error message when you resume the computer from sleep, from hibernation, or from running the 3-D screen saver. Additionally, when you click Play in Windows Media Player 11 after this problem occurs, the DVD starts at the beginning of the video.

The three-dimensional screen savers that are affected by this problem include the following:

• Aurora
• 3D Text
• Windows Energy

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

APPLIES TO
• Windows Vista Ultimate
• Windows Vista Home Premium
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Home Basic
• Windows Vista Starter
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Business 64-bit Edition

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