Error message when you print a document in Accounting Professional or in Accounting Express: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

Error message when you print a document in Accounting Professional or in Accounting Express: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

Article ID : 953574
Last Review : June 2, 2008
Revision : 1.0

SYMPTOMS

When you print a document in Microsoft Office Accounting Professional or in Microsoft Office Accounting Express, you receive the following error message:

The following error occurred: The remote procedure call failed. (Exception from HRESULT: 0x800706BE)

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CAUSE

This problem may occur because of a conflict with an add-in that is enabled in Microsoft Office Word 2007. For example, this problem may occur if ACT! by Sage Software is enabled in Word 2007.

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RESOLUTION

To resolve this problem, follow these steps:

1. Start Word 2007.
2. Click the Microsoft Office ButtonMicrosoft, and then click Word Options.
3. Click Add-Ins, click COM Add-ins in the Manage list, and then click Go.
4. Click to clear the check box for the add-in that causes the problem. For example, click to clear the ACT! check box.
5. Click OK.
6. Exit Word 2007.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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APPLIES TO
• Microsoft Office Accounting Professional 2008
• Microsoft Office Accounting Express 2008
• Microsoft Office Accounting Professional 2007
• Microsoft Office Accounting Express 2007

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Keywords: 
kberrmsg kbexpertisebeginner kbtshoot kbmbsmigrate kbprb KB953574

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Microsoft Knowledge Base Article

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