Error message when you open the Office Assistant in Word 2002 by using Works Suite 2006 on a Windows Vista-based computer: The Office Assistant requires Microsoft Agent 2.0 or later

Error message when you open the Office Assistant in Word 2002 by using Works Suite 2006 on a Windows Vista-based computer: “The Office Assistant requires Microsoft Agent 2.0 or later”

Article ID : 930203
Last Review : March 20, 2007
Revision : 1.2

SYMPTOMS

When you open the Office Assistant in Microsoft Word 2002 by using Microsoft Works Suite 2006 on a Windows Vista-based computer, you receive the following error message:

The Office Assistant requires Microsoft Agent 2.0 or later.

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CAUSE

This issue occurs because Word 2002 needs Microsoft Agent to run the Office Assistant. By default, Microsoft Agent is not installed on a Windows Vista-based computer.

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RESOLUTION

To resolve this issue, download and then install Microsoft Agent 2.0. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e11bf712-7862-45ba-826d-44ae3a11836f (http://www.microsoft.com/downloads/details.aspx?FamilyID=e11bf712-7862-45ba-826d-44ae3a11836f)

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APPLIES TO
• Microsoft Works Suite 2006
• Windows Vista Enterprise 64-bit edition
• Windows Vista Home Basic 64-bit edition
• Windows Vista Home Premium 64-bit edition
• Windows Vista Ultimate 64-bit edition
• Windows Vista Business
• Windows Vista Business 64-bit edition
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Starter
• Windows Vista Ultimate

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Keywords: 
kberrmsg kbexpertisebeginner kbtshoot kbprb KB930203

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Microsoft Knowledge Base Article

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