Error message when you connect a USB printer to a Windows Vista-based computer: A device driver was not installed correctly

Error message when you connect a USB printer to a Windows Vista-based computer: A device driver was not installed correctly

Article ID : 929711
Last Review : March 15, 2007
Revision : 1.3

SYMPTOMS

When you connect a universal serial bus (USB) printer to a Windows Vista-based computer for the first time, you receive the following error message:

A device driver was not installed correctly

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WORKAROUND

To work around this problem, disconnect and then reconnect the USB printer. Windows Vista will then detect the printer correctly.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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APPLIES TO
• Windows Vista Enterprise 64-bit edition
• Windows Vista Home Basic 64-bit edition
• Windows Vista Home Premium 64-bit edition
• Windows Vista Ultimate 64-bit edition
• Windows Vista Business
• Windows Vista Business 64-bit edition
• Windows Vista Enterprise
• Windows Vista Home Basic
• Windows Vista Home Premium
• Windows Vista Starter
• Windows Vista Ultimate

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Keywords: 
kbtshoot kbprb kbexpertisebeginner KB929711

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Microsoft Knowledge Base Article

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