Error message on an external monitor when you close the lid of a portable Windows Vista-based computer while a DVD is playing: Windows Media Player cannot play this DVD

Error message on an external monitor when you close the lid of a portable Windows Vista-based computer while a DVD is playing: Windows Media Player cannot play this DVD

Article ID : 933421
Last Review : April 4, 2007
Revision : 2.2

SYMPTOMS

Consider the following scenario:

• You attach an external monitor to a Windows Vista-based portable computer.
• In the Power Options item in Control Panel, you select the Do nothing option in the When I close the lid of my portable computer list.
• You close the lid of the computer while a DVD is playing in Microsoft Windows Media Player 11.

In this scenario, you receive an error message that resembles the following:

Windows Media Player cannot play this DVD because there is a problem with digital copyright protection between your DVD drive, decoder and video card. Try installing an updated driver for your video card.

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WORKAROUND

To work around this problem, restart the DVD playback.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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APPLIES TO
• Windows Vista Ultimate
• Windows Vista Starter
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Home Premium 64-bit Edition
• Windows Vista Home Basic 64-bit Edition
• Windows Vista Enterprise 64-bit Edition

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Keywords: 
kbqfe kbnofix kbbug kberrmsg kbprb kbexpertisebeginner KB933421

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Microsoft Knowledge Base Article

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