Error message on a Windows Vista-based computer that is running a USB composite device: STOP 0x000000FE

Error message on a Windows Vista-based computer that is running a USB composite device: STOP 0x000000FE

Article ID : 934796
Last Review : August 29, 2007
Revision : 2.0
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SYMPTOMS

On a Windows Vista-based computer that is running a USB composite device, you may receive a Stop error message that resembles the following:

STOP 0x000000FE (parameter1, parameter2, parameter3, parameter4)
BUGCODE_USB_DRIVER

This problem may occur if the USB composite device has the Selective Suspend feature enabled. This problem occurs even though the USB composite device supports the Selective Suspend feature.

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RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451 (http://go.microsoft.com/?linkid=6294451)

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Prerequisites

No prerequisites are required.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions
File name File version File size Date Time Platform
Update.mum Not Applicable 2,717 10-Apr-2007 17:48 Not Applicable
Usbccgp.sys 6.0.6000.20575 73,216 10-Apr-2007 02:09 x86
Usbhub.sys 6.0.6000.20575 192,000 10-Apr-2007 02:09 x86
X86_usb.inf_31bf3856ad364e35_6.0.6000.20575_none_c955134d2a9daa44.manifest Not Applicable 2,356 10-Apr-2007 17:50 Not Applicable
X86_usbport.inf_31bf3856ad364e35_6.0.6000.20575_none_bc1f0bca1fb8f82b.manifest Not Applicable 5,386 10-Apr-2007 17:50 Not Applicable
Hccoin.dll 6.0.6000.20575 8,704 10-Apr-2007 02:54 x86
Usbd.sys 6.0.6000.20575 5,888 10-Apr-2007 02:09 Not Applicable
Usbehci.sys 6.0.6000.20575 38,400 10-Apr-2007 02:09 x86
Usbhub.sys 6.0.6000.20575 192,000 10-Apr-2007 02:09 x86
Usbohci.sys 6.0.6000.20575 19,456 10-Apr-2007 02:09 x86
Usbport.sys 6.0.6000.20575 223,744 10-Apr-2007 02:09 x86
Usbuhci.sys 6.0.6000.20575 23,040 10-Apr-2007 02:09 x86
Windows Vista, 64-bit versions
File name File version File size Date Time Platform
Amd64_usb.inf_31bf3856ad364e35_6.0.6000.20575_none_2573aed0e2fb1b7a.manifest Not Applicable 2,358 10-Apr-2007 17:54 Not Applicable
Amd64_usbport.inf_31bf3856ad364e35_6.0.6000.20575_none_183da74dd8166961.manifest Not Applicable 5,388 10-Apr-2007 17:54 Not Applicable
Update.mum Not Applicable 2,717 10-Apr-2007 17:48 Not Applicable
Usbccgp.sys 6.0.6000.20575 95,232 10-Apr-2007 02:36 x64
Usbhub.sys 6.0.6000.20575 266,752 10-Apr-2007 02:36 x64
Hccoin.dll 6.0.6000.20575 10,752 10-Apr-2007 04:05 x64
Usbd.sys 6.0.6000.20575 7,552 10-Apr-2007 02:35 x64
Usbehci.sys 6.0.6000.20575 48,128 10-Apr-2007 02:35 x64
Usbhub.sys 6.0.6000.20575 266,752 10-Apr-2007 02:36 x64
Usbohci.sys 6.0.6000.20575 24,064 10-Apr-2007 02:35 x64
Usbport.sys 6.0.6000.20575 257,024 10-Apr-2007 02:36 x64
Usbuhci.sys 6.0.6000.20575 28,672 10-Apr-2007 02:35 x64

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the Applies to section.

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MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/)Description of the standard terminology that is used to describe Microsoft software updates

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APPLIES TO
• Windows Vista Ultimate
• Windows Vista Enterprise
• Windows Vista Business
• Windows Vista Home Premium
• Windows Vista Home Basic
• Windows Vista Starter
• Windows Vista Ultimate 64-bit Edition
• Windows Vista Enterprise 64-bit Edition
• Windows Vista Business 64-bit Edition
• Windows Vista Home Premium 64-bit Edition

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Keywords: 
kberrmsg kbbug kbfix kbqfe kbexpertisebeginner kbhotfixserver kbwinvistapostrtmfix KB934796

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Microsoft Knowledge Base Article

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