Description of the Word 2007 hotfix package: June 27, 2008

Description of the Word 2007 hotfix package: June 27, 2008

Article ID : 954892
Last Review : July 18, 2008
Revision : 1.0
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This article describes the Microsoft Office Word 2007 issues that are fixed in the hotfix package that is dated June 27, 2008.

This article describes the following items about the hotfix package:
• The issues that the hotfix package fixes.
• The prerequisites for installing the hotfix package.
• Whether you must restart the computer after you install the hotfix package.
• Whether the hotfix package is replaced by any other hotfix packages.
• Whether you must make any registry changes.
• The files that the hotfix package contains.

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Issues that this hotfix package fixes

This hotfix fixes the following issues that are not previously documented in a Microsoft Knowledge Base article:

• When you try to open a Word 2007 document that has nested XML tags applied to the Word document’s content, you may receive the following error message:

XML has been disabled in the document as the system has become unstable. Close all programs and restart your computer
• In Word 2007, you open a document in a shared network location. Then, you use the Send to Exchange Folder command to send a copy of the document to an Exchange folder. However, when you view the document in the Exchange folder, you see that the document has a Temporary Internet file name instead of the document’s original file name.
• Consider the following scenario:

• You save a Word Macro-Enabled Template (*.dotm) file in one of the following STARTUP folders:

• Drive: Users user name AppData Roaming Microsoft Word STARTUP
• Drive: Program Files Microsoft Office Office12 STARTUP
• You start an instance of Word 2007.

When you run the winword.exe /automation command to start a second instance of Word 2007, you may receive the following error message:

File In Use
file name is locked for editing by ‘user name‘. Do you want to:
Open a Read Only Copy
Create a local copy and merge your changes later
Receive notification when the original copy is available

Note In the error message, file name is the name of the Word Macro-Enabled Template (*.dotm) file that you saved in the STARTUP folder.

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Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a Hotfix download available section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: (

Note The Hotfix download available form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

You do not have to make any changes to the registry to apply this hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File name File version File size Date Time Platform
Office-kb954892-fullfile-x86-glb.exe 12.0.6320.5000 11,989,376 25-Jun-2008 16:02 x86

Microsoft Windows Installer .msp file information

File name File version File size Date Time Platform
Word.msp Not Applicable 13,252,096 25-Jun-2008 17:46 Not Applicable

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name File version File size Date Time Platform
Msword.olb 12.0.6300.5000 768,024 07-Dec-2007 01:05 x86
Winword.exe 12.0.6320.5000 349,720 19-Jun-2008 23:00 x86
Wwlib.dll 12.0.6321.5000 17,498,136 25-Jun-2008 21:14 x86

Additional notes

• For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.
• For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 (/Feedback.aspx?kbNumber=824684/) Description of the standard terminology that is used to describe Microsoft software updates

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• Microsoft Office Word 2007

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kbautohotfix kbqfe kbhotfixrollup kbhotfixserver kbexpertiseinter KB954892

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Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
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