CLM Service Times-Out on Autostart after Machine Restart

CLM Service Times-Out on Autostart after Machine Restart

Article ID : 952549
Last Review : April 30, 2008
Revision : 1.1
Source: Microsoft Support

Back to the top

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Back to the top

Action

Rebooting of the server hosting the Microsoft.Clm.Service.exe service.

Back to the top

Result

A timeout error happens, and the service does not autostart.

Back to the top

Cause

In some cases, this can be caused by the Authenticode check against the Certificate Revocation List (CRL) by the .NET Common Language Runtime (CLR).

Back to the top

Resolution

There is a hotfix available to resolve this issue. 

/Feedback.aspx?kbNumber=936707 (/Feedback.aspx?kbNumber=936707)

Back to the top

More Information

In addition to the configuration information in the article, if the CRL lookup is happening in the CLM web application, we need to use the following instructions instead.

In the aspnet.config in the ASP .net installation folder, Add the tag: 

<configuration> <runtime> <generatePublisherEvidence enabled=false/> </runtime> </configuration>

Back to the top

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Back to the top


APPLIES TO
• Microsoft .NET Framework 2.0

Back to the top

Keywords: 
kbnomt kbrapidpub KB952549

Back to the top

 

Microsoft Knowledge Base Article

This article contents is Microsoft Copyrighted material.
Microsoft Corporation. All rights reserved. Terms of Use | Trademarks


You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

AddThis Social Bookmark Button

Leave a Reply

*
To prove that you're not a bot, enter this code
Anti-Spam Image