Clicking Connect To This Discussion board in SharePoint alert email gives error (0x800401F3)

Article ID: 968484 – Last Review: March 2, 2009 – Revision: 1.0

Clicking ‘Connect To This Discussion board’ in SharePoint alert email gives error (0x800401F3)

Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptom

When using Exchange 2003 with Outlook 2007, when you click ‘Connect To This Discussion board’ from a SharePoint alert email, you receive the following error:

Outlook Send/Receive Progress
! Task ‘SharePoint’ reported error (0x800401F3) : ‘Unknown Error 0x800401F3’

Cause

Certain headers are encoded by SharePoint which Exchange 2003 does not decode. Exchange 2007 does decode these headers and the issue does not occur with Exchange 2007.

Resolution

Upgrade to Exchange 2007 to resolve this issue.

A fix is being investigated for SharePoint to not encode these headers.

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APPLIES TO
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Office SharePoint Server 2007
Keywords: 
kbnomt kbrapidpub KB968484

 

Microsoft Knowledge Base Article

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