Can’t add page numbers, headers or footers to a word 2007 document

When you try to add a page numbers, headers or footers to a Word 2007 document, the operation may fail and

the following error message may appear:

The Office Open XML file BuildingBlocks.dotx cannot be opened because there are problems with contents“.

CAUSE

Corrupted “BuildingBlocks.dotx” file or/and older version of this file may cause to the problem/s

mentioned above.

RESOLUTION

1. Close any office program that may left open.

2. Open the folder “C:\Documents and Settings\%username%\Application Data\Microsoft\Document Building Blocks\1033

3. Delete the “BuildingBlocks.dotx” file.

4. Open Word and close it.

5. Wait a few seconds.

6. Open a new blank page, and try to add page numbers, headers or footers.

7. Optional: Open the folder “C:\Documents and Settings\%username%\Application Data\Microsoft\Document Building Blocks\1033

Verity that a new “BuildingBlocks.dotx” file, was created.

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Microsoft Knowledge Base Article

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